Steven Ovaitte

• Conducted regular patrols of facility to detect and deter security threats.
• Recorded incident reports with detailed accounts of occurrences.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Coordinated with security personnel or other departments to establish safety of visitors and staff.
• Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
• Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
• Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
• Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Established and maintained close working relationships with local law enforcement officers.
• Taught multiple departments in Active Shooter Response.
• Performed quarterly Fire Drills throughout the facility.
• Performed bi-weekly Infant Abduction testing along with quarterly Infant Abduction drills
• Scheduled officers for required training classes and maintained the Security Departments training records.
• Maintained the Security Departments' Employee Files.
• Performed weekly EOC rounds with the EOC team.

Delivered customers package to the home or business, ontime.

• Delivered packages to customers home or business addresses.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
• Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.