Michele Younker
Carlisle,PA
Summary
Dedicated shift supervisor with over 15 years of experience in security and operations management, recognized for leading teams of 30-70 employees while ensuring operational efficiency and maintaining a safe environment. Expertise in shipping and receiving, order tracking, and employee management complements a strong commitment to fostering a productive workplace. Proven ability to enhance team performance through effective leadership and targeted training initiatives, driving individual and organizational success. Passionate about creating a culture of safety and excellence that empowers employees to achieve their best.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
Newville, PA
06.2023 - 11.2025
- Screened vendors and contractors before granting access to restricted areas within mall.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Duties: Taking 2 tours an shift making sure all doors are secured, walking outside parking area, relieving guards for breaks,
Aerotek Temp
Syncreon
Carlisle, PA
12.2021 - 02.2022
- Package handler, Packing boxes, HV picking, Autostore
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Dog Bather
PetSmart
Carlisle, PA
07.2018 - 10.2019
- Bathed dogs, receptionist, answered phones, schedule appointments.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
Group Lead/supervisor
Acuity Brands Lighting
Carlisle, PA
11.2011 - 04.2016
- Started out as an Assembly worker building light fixtures, In March of 2013 I took over the position of Group Lead/Supervisor, my duties included being in control of 30-70 people (sometimes more when I had to bring in temporary help during peak season), Making sure my employees were doing their jobs correctly, Assisting the Director of ops with whatever I was asked to help with, doing time studies, tracking where we assigned the employee's, keeping track of employees work hours, approving vacations, producing orders, accepting orders, Shipping orders, Tracking orders. Accepting returns, inventory Clark, counting and maintaining accurate stock against the computer stock to physical stock
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Conducted routine inspections to check quality and compliance with established specifications.
- Delegated tasks strategically and monitored progress for timely completion.
- Assembled products according to changing daily work orders and specific customer needs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Made sure that products were produced on time and are of good quality.
CNA
Chapel point
Carlisle, PA
08.2010 - 09.2011
- Taking care of the ADL's of resident's needs, Housekeeping, Changing bed linens
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
CNA
Shippensburg Health Care Center
Shippensburg, PA
08.2009 - 03.2010
- Taking care of the ADL's of residents needs
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Class B Bus Driver
F & S TRANSPORTATION
Manchester, PA
06.2008 - 12.2008
- Driving Class B School Bus for Northeastern School Dist.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
CNA
HCR ManorCare
Carlisle, PA
04.2006 - 06.2008
- Taking care of ADL's
Cert. Nursing Assistant
Woodland center for nursing
Lewisberry, PA
05.2001 - 12.2004
- They Went out of Business ( Bankrupt )
- Taking care of residents ADL's
Bindery/Press operator/Sorter
Strine Printing Company
York, PA
08.2000 - 05.2001
- Feed papers into a binder machine, fold, stack and sort papers. tear paper to get ready for press to start new jobs as they come in. press helper
- Used large-volume hand machine punch and staplers to punch holes into paper sheets.
- Used cutting and trimming machines to trim edges of books to appropriate size.
- Checked all finished products to detect and correct uneven paper edges and dimensional errors.
- Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
- Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Used glue machines to glue endpapers, bindings, backings and signatures.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Maintained continuous bindery machine functionality by adjusting rounding forms and creasing rams to meet job specifications.
Education
William Penn Shs
York, PASkills
- Management Warehouse experience Shipping & receiving Pet Grooming Kennel Experience Licenses
- Driver's License
- Pallet jack
- Pet Care
- Supervising experience Customer service Order picking Leadership
- Animal Care
- Packaging
- Materials handling
- Staffing and scheduling
- Operational effectiveness
- Security team leadership
- Asset protection
- Security management
- Team leadership
- CCTV experience
- Skilled in conflict resolution
- Security team management
- Access systems and patrol
Certification
- Driver's License
- CNA
Timeline
Security Supervisor
Allied Universal Security Services
06.2023 - 11.2025
Aerotek Temp
Syncreon
12.2021 - 02.2022
Dog Bather
PetSmart
07.2018 - 10.2019
Group Lead/supervisor
Acuity Brands Lighting
11.2011 - 04.2016
CNA
Chapel point
08.2010 - 09.2011
CNA
Shippensburg Health Care Center
08.2009 - 03.2010
Class B Bus Driver
F & S TRANSPORTATION
06.2008 - 12.2008
CNA
HCR ManorCare
04.2006 - 06.2008
Cert. Nursing Assistant
Woodland center for nursing
05.2001 - 12.2004
Bindery/Press operator/Sorter
Strine Printing Company
08.2000 - 05.2001
William Penn Shs