Ellaina Chasteen
Starbucks
Hamilton,OH
2
years of professional experience
Dynamic barista with a proven track record at Starbucks, excelling in exceptional customer service and team leadership. Recognized for enhancing workflow efficiency and implementing menu improvements that drove sales growth. Skilled in time management and quality control, fostering a collaborative
environment to achieve operational excellence.
Work History
Barista
1 Year- Prepared and served high-quality beverages following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and other equipment efficiently to meet customer demand.
- Assisted in training new baristas on coffee preparation techniques and customer service protocols.
- Managed inventory levels and restocked supplies to support daily operations effectively.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Implemented suggestions for menu improvements based on customer feedback to drive sales growth.
- Maintained a clean and organized workspace for optimal productivity and safety.
Team Member
8 Months- Delivered exceptional customer service in high-volume environment.
- Collaborated with team to maintain cleanliness and organization of dining area.
- Assisted in food preparation, ensuring adherence to quality standards.
- Operated cash register efficiently, handling transactions accurately.
- Trained new team members on restaurant procedures and best practices.
- Adapted quickly to changing priorities during peak service hours.
- Supported inventory management by restocking supplies as needed.
- Engaged with customers to enhance overall dining experience and satisfaction.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma
- Honoree of [Honor Name]
- Honor Roll [2022-2026]
- Completed AP course in AP Environmental Science and AP Physics
- 3.8 GPA
- National Honors Society Member
- Extracurricular Activities: Volleyball, Church Youth group, Softball.
- ASTRA Member
- Enviornmental Club Member (Vice president in my junior year)
- 17Strong Youth commission leader (Sophomore year-Junior Year)
- magna cum laude graduate
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Exceptional customer service
Team leadership
Adaptive and creative
Quality control
Sales expertise
Timeline
Barista
Starbucks
08.2025 - CurrentRead More
Team Member
Chick Fill A
12.2024 - 08.2025Read More
Hamilton High School
High School Diploma
Read More