Ella Kathryn Mintz

Wrote SOP's and Quality Control for all procedures performed in the Apheresis unit

Wrote Quality Assurance SOP's

Prepared and performed audits

Prepared department for FACT accreditation

Wrote and performed training documents

Reviewed and signed off on all quality control records

• Developed and implemented quality management systems to enhance product reliability.
• Conducted regular audits to ensure compliance with industry standards and regulations.
• Trained team members on quality control procedures and best practices.
• Analyzed customer feedback to identify areas for process improvement.
• Facilitated root cause analysis sessions to resolve quality issues promptly.
• Collaborated with cross-functional teams to drive continuous improvement initiatives.
• Monitored key performance indicators to track quality trends and outcomes.
• Led corrective action plans to address non-conformities effectively.

• Led operational strategies to enhance patient care services and improve departmental efficiency.
• Managed cross-functional teams to implement process improvements, resulting in streamlined workflows.
• Developed training programs for staff to promote best practices and ensure compliance with hospital policies.
• Collaborated with healthcare professionals to optimize resource allocation and patient scheduling systems.
• Analyzed data trends to inform decision-making and drive continuous improvement initiatives within departments.
• Coordinated quality assurance audits, ensuring adherence to regulatory standards and enhancing patient safety measures.
• Facilitated communication between departments to resolve issues promptly and maintain high service levels.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved safety procedures to create safe working conditions for workers.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
• Performed cryopreservation of bone marrow and stem cell products.
• Performed quality control for ISO Class 7 and Class 8 rooms.
• Helped design new lab with ISO Class 7 and Class 8 rooms.

• Led operational teams to enhance service delivery within healthcare settings.
• Streamlined processes to improve patient flow and reduce wait times effectively.
• Collaborated with cross-functional teams to implement new service protocols.
• Developed training programs to elevate staff performance and engagement levels.
• Managed budgets and resource allocation for multiple departments efficiently.
• Analyzed operational data to identify areas for improvement and cost savings.
• Oversaw compliance with regulatory requirements and quality standards consistently.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase production.
• Started the stem cell processing lab

Performed crossmatching

Prepared products for infusion (FFP, SDP, Cryo)

Taught medical technology students

Prepared and performed audits

Mentored junior technologists, fostering professional development and enhancing team performance.

Oversaw compliance with regulatory standards, maintaining high-quality service delivery across departments.