Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellana Roberts

Home Care Assistant
Deer Park,WA

Summary

Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance, all daily activities, adept at understanding and caring for patients with dementia and Alzheimer’s, I also provide patient transportation. I am a compassionate caregiver offering over 20 years of experience assisting others. Committed to delivering top-notch care, and maintaining safe environments. Skilled in assisting with needs of a diverse clientele.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

Home Health Care Provider

The Key
Spokane Valley, WA
03.2019 - Current
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Completed household management tasks for clients within private home settings.
  • Developed rapport to create safe and trusting environment for care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Administered medications in accordance with doctor's instructions.
  • Improved patients' comfort with massage and application of topical treatments.
  • Researched and recommended community resources to meet clients' needs.
  • Constructed cognitively stimulating activities.
  • Documented vital statistics and coordinated with health care providers.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Provided direct personal care and administrative services to clients.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Scheduled and coordinated medical appointments.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Administered medication as directed by physician.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Property Manager

Tucker Ranches (Tstar Productions)
Walla Walla, WA
04.2007 - 04.2017
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Administered operations to handle needs of more than Number tenants across Number property units.
  • Communicated effectively with owners, residents, and on-site associates.
  • Planned special events such as lotteries, dedications and project tours.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Coordinated appointments to show marketed properties.
  • Completed annual rent calculations using housing database software.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Education

Associate - Criminal Justice

Blue Mountain Community College
Pendleton, OR
04.1992 - 04.1994

Washington State Real Estate License - Real Estate

Rockwell Institute
Spokane
04.2002 - 09.2002

WA State Licensed Home Care Assistant - Home Care Assistance

Cornerstone Health And Technology School
Detroit, MI
02.2018 - 05.2018

Skills

Medication Administration

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Timeline

Home Health Care Provider

The Key
03.2019 - Current

WA State Licensed Home Care Assistant - Home Care Assistance

Cornerstone Health And Technology School
02.2018 - 05.2018

Property Manager

Tucker Ranches (Tstar Productions)
04.2007 - 04.2017

Washington State Real Estate License - Real Estate

Rockwell Institute
04.2002 - 09.2002

Associate - Criminal Justice

Blue Mountain Community College
04.1992 - 04.1994

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Ellana RobertsHome Care Assistant