Helen Kwasniewski
Janesville,Wisconsin
Summary
Compassionate caregiver offers Number years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices. Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation. Caring Job Title dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Home Health Care Provider
Aptiv/Gt Independence/Almost Family
Janesville, WI
03.2016 - 10.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Ensured medication adherence for optimal health outcomes through accurate administration and careful monitoring.
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Developed individualized care plans in collaboration with healthcare professionals to address specific patient needs.
- Monitored vital signs and reported changes to medical staff, contributing to timely interventions and improved health outcomes.
Designer/ Inventory and Sales Specialist
Home Depot
Janesville, WI
04.2004 - 01.2017
- Enhanced user experience by creating intuitive interfaces and visually appealing designs.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Created compelling visual presentations to effectively communicate complex ideas to clients and stakeholders.
Personal Banker
First Federal/ Associated Bank
Janesville, WI
03.1996 - 04.2004
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.
- Optimized portfolio growth by identifying potential investment opportunities for high-net-worth clients based on market trends analysis.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed deposits, withdrawals and ACH transfers accurately.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Activated new accounts and issued customer identification numbers.
- Greeted customers and delivered information about new account processes.
- Processed customer payments and account setup charges.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
Education
Credits - Computer Science
Blackhawk Technical College
Janesville, WI05.2005
Graduate - General/ Language
Burlington High School
Burlington, WI06.1969
Skills
- Care Plan Implementation
- General Housekeeping
- Meal Preparation
- Housekeeping
- Dementia Care
- Behavior Redirection
- Progress Documentation
- Care Plan Adherence
- Care Plan Assessment
- Documentation Management
- Mobility Assistance
- Emotional Support
- Behavioral Management
- Medication Administration
- Compassionate Caregiving
- Personal Hygiene Assistance
- Patient Transportation
- First Aid and Safety
- Patient assessment
- Fall prevention
- Organizational skills
- Nutrition support
- Elder Care
- Ambulation Assistance
- Breathing Treatments
- Appointment Scheduling
- Records Management
- Condition Assessment
- Geriatric Care
- Light Housekeeping
- Progress Monitoring
- Bathing Support
- Basic Housekeeping
- Disability Support
- Medication Management
- Documentation and Reporting
- Home Care Aide
- Personal Care Aide
- Daily Charting
Accomplishments
- Achieved Result through effectively helping with Task.
Affiliations
- Jaycees
Timeline
Home Health Care Provider
Aptiv/Gt Independence/Almost Family
03.2016 - 10.2023
Designer/ Inventory and Sales Specialist
Home Depot
04.2004 - 01.2017
Personal Banker
First Federal/ Associated Bank
03.1996 - 04.2004
Credits - Computer Science
Blackhawk Technical College
Graduate - General/ Language
Burlington High School