Ellante Myers
Digital Content Specialist
Westchester,IL
Summary
Detail-oriented digital content evaluator and customer engagement professional with experience reviewing online content, supporting platform quality, and maintaining community standards. Skilled in content moderation, audience interaction, and identifying trends across digital platforms. Adept at working in remote environments while balancing accuracy, productivity, and policy compliance. Brings strong communication skills, platform awareness, and a user-focused approach to online engagement and content review.
Overview
12
12
years of professional experience
Work History
Internet Rater
Telus International
Las Vegas, Nevada
12.2022 - 01.2026
- Evaluate and analyze diverse online content including webpages, images, search results, and text to improve platform relevance and user experience
- Apply content guidelines and quality standards to assess accuracy, safety, and usefulness of digital information
- Monitor content across multiple categories while maintaining strict confidentiality and data security practices
- Maintain awareness of current media, cultural trends, and online behaviors to endure informed and context-accurate evaluations
- Consistently exceed productivity benchmarks by completing 100+ tasks per hour while maintaining high accuracy ratings
- Earn quality-based performance bonuses for reliable assessments and attention to detail
- Communicate with project leads and support teams to resolve content questions and ensure compliance with evaluation policies
School Bus Operator
Westway Coach
11.2018 - 11.2019
- Ensures passenger safety and adherence to transportation regulations while managing daily route schedules
- Maintained calm, professional, communication with students, parents, and staff in fast-paced environments
- Implemented emergency procedures and problem-solving strategies to ensure safe outcomes
- Demonstrated reliability, responsibility and strong situational awareness in high-accountability role
Driver & Field Operator
Insight Global
12.2017 - 10.2018
- Supported field operations while maintaining professionalism and confidentiality with high-value clients
- Conducted inspections and documented operational observations to support project accuracy
- Communicated updates and issues to supervisors to maintain workflow efficiency
Sales Specialist
Jared The Galleria Of Jewelery
Lomard, IL
12.2016 - 11.2017
- Delivered personalized customer support while identifying client needs and recommending solutions
- Assisted with visual merchandising and product presentation strategies that increased sales performance
- Responded to customer questions across multiple channels while maintaining a polished brand presence
Sales Specialist
Macy's
03.2014 - 11.2016
- Engaged customers to understand needs and guide product selection, strengthening brand loyalty and satisfaction
- Supported promotional campaigns and product positioning to drive store performance
- Maintained professional communication and teamwork in a fast-paced retail environment
Education
Associate of Science - Network And System Administration
DeVry University
Chicago, IL06-2008
Skills
- Content Moderation
- Social Media Awareness
- Online Community Standards
- User-Generated Content Review Digital Communication
- Audience Engagement
- Platform Safety & Policy Compliance
- Chat & Email Support
- Brand Voice Awareness
- Trend Recognition
- Quality Assurance
- Data Accuracy
- Problem Solving
Timeline
Internet Rater
Telus International
12.2022 - 01.2026
School Bus Operator
Westway Coach
11.2018 - 11.2019
Driver & Field Operator
Insight Global
12.2017 - 10.2018
Sales Specialist
Jared The Galleria Of Jewelery
12.2016 - 11.2017
Sales Specialist
Macy's
03.2014 - 11.2016
Associate of Science - Network And System Administration
DeVry University
Technical Skills
- Google Workspace
- Microsoft Office Suite
- Online Research Tools
- Content Review Platforms
- Data Entry Systems
- Web Navigation
- Basic Technical Troubleshooting
- Digital Communication Tools