Overview
Work History
Education
Skills
Timeline
Generic

Ella Rose Short

Chicago,IL

Overview

5
5
years of professional experience

Work History

Ice Cream Server

Frost Bites
06.2021 - 06.2023
  • - Provided exceptional customer service by greeting patrons, providing menu information, and ensuring positive experiences.
  • - Managed inventory and restocked supplies as necessary to maintain smooth operations.
  • - Operated cash register, handled payments, and performed bank deposits with accuracy.
  • - Maintained cleanliness and adherence to health regulations in food preparation areas.
  • - Trained new employees on food handling techniques and customer service standards.

Retail Keyholder

The Seaside Style
11.2018 - 06.2023
  • - Assisted customers with inquiries, product location, and addressing concerns to ensure satisfaction.
  • - Maintained store cleanliness and organization through restocking, display arrangement, and floor cleaning.
  • - Conducted opening and closing procedures, including cash drawer reconciliation and deposit preparation.
  • - Trained new staff on company policies, procedures, and customer service standards.
  • - Managed daily operations, assigned tasks, and resolved customer and staff issues professionally.

Family Nanny

Families In The Community
09.2018 - 01.2022
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Education

Bachelor of Arts - Communications

DePaul University
Chicago, IL
11.2024

Associate of Arts - General Studies

Northwest Florida State College
Niceville, FL
05.2022

Skills

  • Communication Tools
  • Project Management Tools
  • Technical Skills
  • Customer Service
  • Sales and Marketing

Timeline

Ice Cream Server

Frost Bites
06.2021 - 06.2023

Retail Keyholder

The Seaside Style
11.2018 - 06.2023

Family Nanny

Families In The Community
09.2018 - 01.2022

Bachelor of Arts - Communications

DePaul University

Associate of Arts - General Studies

Northwest Florida State College

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Ella Rose Short