Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Jade Trueman

Wakefield,NH

Summary

Dynamic and customer-focused professional with experience at Yum Yum Shop and Mackenzie Farms. Proven ability to enhance customer satisfaction through effective communication and a friendly demeanor. Skilled in POS systems and team collaboration, consistently achieving operational excellence while thriving under pressure. Committed to delivering exceptional service and fostering positive customer experiences.

Overview

3
3
years of professional experience

Work History

Ice Cream Server

Yum Yum Shop
Wolfeboro, NH
05.2024 - 08.2025
  • Verified accuracy of order before serving it to customers.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Greeted customers and provided menu information.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Balanced daily transactions on a computerized point-of-sale system.

Picker/Customer Service/Sales Associate

Mackenzie Farms
Milton, NH
05.2022 - 08.2023
  • Completed picking tasks based on order specifications.
  • Ensured consistent availability of stock through frequent inventory inspections.
  • Notified supervisors of differences between actual inventory and required items.
  • Kept work area clean and organized to ensure safety.
  • Notified supervisor of damaged or defective items for prompt assessment.
  • Categorized inventory by weight, size, or type for efficient organization.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Completed balance checks on transactions daily through the point-of-sale software.

Addressed customer concerns regarding store operational standards.

Education

Business Management

University of Southern Maine
Portland, ME
05-2027

High School Diploma -

Spaulding High School
Rochester, NH
06-2023

Skills

  • Team collaboration
  • POS systems
  • Customer service
  • Effective communication
  • Excellent communication
  • Greeting customers
  • Friendly demeanor
  • Working under pressure
  • Sales transactions

Affiliations

  • Women's College Basketball

Accomplishments

  • Academic Excellence as Student Athlete

Timeline

Ice Cream Server

Yum Yum Shop
05.2024 - 08.2025

Picker/Customer Service/Sales Associate

Mackenzie Farms
05.2022 - 08.2023

Business Management

University of Southern Maine

High School Diploma -

Spaulding High School
Jade Trueman