Summary
Work History
Education
Skills
Timeline
Generic

Elle Grafe

River Ridge

Summary

Excellent verbal and written communication skills when interacting with clients, professionals, customers, and colleagues. I'm very flexible and adaptable when it comes to problem solving and eager and able to learn new skills if the position requires it.

Work History

Shift Leader

PJs Coffee Of New Orleans
River Ridge, LA
2021 - 2026

-Managing and overseeing service teams
-Opening and closing maintenance & security
-Product quality assurance & inventory

-Answering customer phone calls and assisting with catering orders

Office Assistant

Kid Gloves Moving
New Orleans, LA
2017 - 2020

-Front desk customer reception
-Appointment scheduling
-Maintaining accurate inventory records & documentation

-Checking furniture inventory off of delivery trucks and working together with interior designers to deliver a great customer experience

Education

High School Diploma -

Hahnville High School
Boutte, LA

Associate of Applied Science - Funeral Services

Delgado Community College
New Orleans, LA
2029

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Shift paperwork completion
  • Daily workflows
  • Equipment troubleshooting

Timeline

Shift Leader

PJs Coffee Of New Orleans
2021 - 2026

Office Assistant

Kid Gloves Moving
2017 - 2020

High School Diploma -

Hahnville High School

Associate of Applied Science - Funeral Services

Delgado Community College