Enthusiastic and solutions-driven professional with a strong foundation in fast-paced, people-focused environments. As a swim coach, I regularly communicate with diverse individuals, addresse concerns with empathy, and ensure smooth experiences for both clients and their families. My hands-on role requireds patience, adaptability, and proactive problem-solving—skills directly transferable to customer service. I thrive on building positive connections, de-escalating issues calmly, and delivering consistent, high-quality support that leaves a lasting impression.