Summary
Overview
Work History
Education
Skills
relevant Coursework
Activities
Volunteer Experience
Timeline
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Elle Langston

Dallas,TX

Summary

Highly motivated and detail-oriented student seeking an IT Intern position at ERCOT to contribute to the organization's success and develop skills in IT. Excited to apply academic knowledge in technology management and business administration to real-world scenarios while gaining experience in all aspects of the software development life cycle.

Overview

7
7
years of professional experience

Work History

IT Intern

Balfour Beatty
Dallas, TX
05.2023 - 08.2023
  • Project Manager for creating training materials for employees. This project was to enhance customer relations by providing instructions and tips for employees on using the new platform
  • Successfully managed extensive data involving the Procore Platform, organizing thousands of files into distinct categories
  • Assisted in the Accounts Payable (AP) ACH assessment for banks
  • Attended weekly meetings for several different banks
  • Managed contracts in the database, making sure everything was accurate and up to date

Intern/Assistant

The HP Program
Dallas, TX
01.2017 - Current
  • Successfully grew and managed the social media presence of The HP Program. Gained over 400 followers
  • Streamlined the delivery process and distribution by ordering the supplies and facilitating the presentation of materials. Delivered over 100 bags to support our annual supply packs handouts
  • Collaborated with leadership to identify areas of improvement
  • Scanning, copying, filing documents.

Babysitter

01.2019 - 01.2022
  • Developed strong interpersonal skills by communicating effectively with parents to ensure their children’s needs were met
  • Utilized organizational skills to manage schedules and activities for multiple children
  • Flexible and adaptable when handling unexpected situations and emergencies.

Education

Bachelor of Science - Technology Management

The College of Engineering,Texas A&M University
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05.2025

Skills

  • MS Office Suite including Excel, PowerPoint, Access
  • Adobe Photoshop
  • Organized and detail oriented
  • Strong interpersonal skills
  • Technology- Working on becoming ITIL certified

relevant Coursework

  • ISTM 209 Business Information System Concept
  • TCMG 272 Tech & End User Support
  • TCMG 274 Foundation of Networking Education
  • ITSV 303 Unix System Admin

Activities

Kappa Kappa Gamma, Member

  • Participated in community service and philanthropy events, such as Kappa Crawfish, sponsored by the sorority to raise money for The National Alliance on Mental Illness.
  • Maintained exemplary status by completing required hours for our philanthropy and community service

Volunteer Experience

Genesis Women’s Shelter, Volunteer

Dallas TX, 2021-2023

  • Streamlined clothing inventory by categorizing items based on size, style, and price.Maintained a clean and hygienic store environment, ensuring a visually appealing store appearance to attract more customers and shopping experience. Worked collaboratively with other volunteers and staff to efficiently manage the store operations.

Meals on Wheels, Volunteer

  • Efficiently delivered meals to elderly and homebound citizens. Established positive relationships with the recipients, providing them a friendly social interaction during meal deliveries. Provided additional help, such as taking out the trash, moving of small furniture, etc. while making deliveries if requested.

Timeline

IT Intern

Balfour Beatty
05.2023 - 08.2023

Babysitter

01.2019 - 01.2022

Intern/Assistant

The HP Program
01.2017 - Current

Bachelor of Science - Technology Management

The College of Engineering,Texas A&M University
Elle Langston