Elle Ramsey
Grand Rapids,Michigan
Summary
Dynamic leader with extensive experience in salon management and educational program development, notably with Ulta Beauty. Excelled in elevating stylist proficiency and customer satisfaction through innovative strategies and continuing education. Skilled in team building and interpersonal relationship building, achieving significant sales growth. Expert in curriculum development and public speaking, driving excellence across multiple salons and educational institutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
District Salon Educator
Ulta Beauty
Grand Rapids, Michigan
10.2024 - Current
- Manage operations across 14 salons in Michigan and Indiana.
- Facilitated twice-weekly continuing education classes to elevate stylists' proficiency.
- Provided ongoing technical support to salon personnel regarding product usage and services offered.
- Implemented customer loyalty initiatives designed to enhance customer satisfaction levels.
- Established relationships with local schools and colleges offering cosmetology courses providing internship opportunities for aspiring stylists.
- Collaborated with senior management to create innovative marketing strategies that drove sales growth at the salons.
- Delivered presentations on various topics including current industry trends, product knowledge, customer service best practices.
- Conducted monthly meetings with salon staff to review goals and objectives, discuss challenges, and identify opportunities for improvement.
Freelance Licensed Cosmetologist, Esthetician & Make-Up Artist
Self Employed Services
08.2009 - Current
- Executed hair and makeup artistry at special events, offering personalized services tailored to each client's needs.
- Delivered tailored recommendations aligned with client skin types and preferences.
- Maintained cleanliness standards by organizing and sanitizing work area.
Director of Education
Aveda Institute Los Angeles
02.2016 - 11.2021
- Supported the development of educational professionals through effective leadership.
- Engaged cross-functional teams and stakeholders in reaching academic targets.
- Formed alliances with schools and educational organizations to broaden educational opportunities.
- Spearheaded creation and execution of strategic roadmaps to meet departmental objectives.
On Set & In Store Educator
Frends Beauty
04.2015 - 11.2021
- Designed and delivered staff training sessions on product expertise and sales strategies.
- Led in-depth training sessions about beauty product application for actors and models.
Lead Educator of Esthiology
Aveda Institute Los Angeles
01.2016 - 05.2020
- Created and executed comprehensive curriculum aligning with state guidelines for esthiology.
- Executed regular reviews of academic performance and supplied specific improvement suggestions.
- Collaborated across departments to coordinate student workshops, guest speakers, and industry events.
- Supervised lab operations to ensure cleanliness and safety standards.
Salon Manager
Azure Aveda Salon and Spa
05.2014 - 11.2017
- Supervised daily operations at premium salon handling a team of more than ten employees.
- Managed scheduling operations for enhanced productivity.
- Facilitated recurring staff meetings to maintain high service standards.
- Ensured cleanliness and organization in salon area.
- Addressed issues quickly ensuring customer satisfaction.
- Tracked financial metrics to ensure achievement of fiscal goals.
- Managed promotional activities to boost both new and returning clientele.
Education
Licensed Make-Up Artist - Beauty, Editorial & Special Effects
Make-Up Designory
Burbank, CA06-2014
State Licensed - Cosmetology & Esthiology
Aveda Institute Ann Arbor & Royal Oak
Ann Arbor11.2009
High School Diploma - GED
North Farmington High School
Farmington Hills, MI05-2007
Skills
- Freelance cosmetology and makeup services
- Client communication and consultation
- Workstation Sanitation
- Salon management and operations
- Staff training and development
- Team building strategies
- Effective curriculum development
- Customer service excellence
- Sales and budget management
- Event coordination and promotion
- Product knowledge training
- Educational program development
- Public speaking confidence
- Continuing education promotion
- Professional ethics
- Interpersonal relationship building
- Exceptional teaching methods
- Multicultural hair care
Certification
- Licensed in Cosmetology & Estiology in CA, MI and IL
- Licensed in Barbering in MI
- Licensed Make-Up Artist is CA, MI, and IL
Timeline
District Salon Educator
Ulta Beauty
10.2024 - Current
Director of Education
Aveda Institute Los Angeles
02.2016 - 11.2021
Lead Educator of Esthiology
Aveda Institute Los Angeles
01.2016 - 05.2020
On Set & In Store Educator
Frends Beauty
04.2015 - 11.2021
Salon Manager
Azure Aveda Salon and Spa
05.2014 - 11.2017
Freelance Licensed Cosmetologist, Esthetician & Make-Up Artist
Self Employed Services
08.2009 - Current
Licensed Make-Up Artist - Beauty, Editorial & Special Effects
Make-Up Designory
State Licensed - Cosmetology & Esthiology
Aveda Institute Ann Arbor & Royal Oak
High School Diploma - GED
North Farmington High School
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