Elle Yager
East Hampton,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking, with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Floral Designer
Flowers By Beth
East Hampton, NY
09.2023 - Current
- Created custom bouquets using a variety of fresh flowers and foliage.
- Organized flower inventory to ensure availability for customer orders.
- Maintained proper storage conditions for all flowers in the shop.
- Provided guidance on care and maintenance of freshly cut flowers.
- Developed promotional displays to attract new customers.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Collaborated with event planners to create custom-made centerpieces and decorations according to client specifications.
- Ensured that all products were properly priced before being displayed in the shop.
- Handled complaints from unsatisfied customers promptly and professionally.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Assisted customers with floral selection, design and arrangements.
Fashion Jewelry Designer
Soixante Neuf Jewels
New York, NY
01.1998 - Current
- Founded a successful wholesale and retail jewelry design company
- Created detailed sketches of jewelry pieces based on customer requirements, incorporating the latest trends in fashion and color.
- Collaborated with suppliers to source quality materials for production of jewelry pieces.
- Managed inventory of supplies, ensuring that adequate resources were available for production.
- Maintained up-to-date records of all projects and orders.
- Ensured accuracy of product specifications by inspecting finished products prior to shipment.
- Supervised a team of junior designers, providing guidance on design techniques and processes.
- Selected appropriate gemstones, metals, and other materials for each piece depending on the desired aesthetic effect.
- Provided advice on how best to repair damaged or worn out jewelry items without compromising their value or beauty.
- Developed unique piece designs for individual clients.
- Adjusted designs to meet client demands.
- Found best materials and stones for high-quality pieces.
- Worked with precious and semi-precious stones and metals to create exceptional designs.
- Consulted with customers about desires and sizing needs for each piece.
- Worked with gold, silver and platinum to produce high-quality pieces.
- Designed rings, bracelets and earrings for business customers and private clients.
- Generated sales at over 10 trade shows a year worldwide
- Managed showrooms on both coasts
Certified Magi Counselor
Self-employed
East Hampton, NY
04.1995 - Current
- Counsel individuals to help overcome personal, business, relationship and social issues
- Advised clients on strategies for managing challenging behaviors or emotions.
- Provided crisis intervention services to individuals experiencing acute distress.
- Assisted clients in developing healthy relationships through communication skills training and conflict resolution strategies.
Floral Design Specialist
Sag Harbor Florist
Sag Harbor, NY
04.2021 - 08.2022
- Greeted customers and answered their inquiries about flower arrangements.
- Assisted with the selection of flowers, plants, cards, and other items for purchase.
- Arranged bouquets according to customer specifications.
- Prepared orders by wrapping bouquets in cellophane or tissue paper.
- Received payments from customers and provided change or receipts as required.
- Kept records of sales transactions using a cash register system.
- Maintained store shelves and displays to ensure that merchandise was organized attractively.
- Inspected incoming shipments of fresh flowers for quality assurance purposes.
- Coordinated deliveries with couriers while ensuring accuracy of addresses.
- Handled customer complaints professionally and referred them to management when appropriate.
- Assisted owners with making merchandise purchasing decisions for shop.
- Mingled with customers on sales floor to assist with selection of arrangements.
- Selected flora and foliage to design colorful arrangements that exceeded customer expectations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Education
Associate of Science - Psychology
California State University - Long Beach
Long Beach, CA06-1993
Skills
- Artistic
- Customer Engagement
- Relationship Building
- Problem-solving aptitude
- Jewelry design
- Sales expertise
- Task Prioritization
Websites
Additional Info
- Operated my own retail shop in Los Angeles, Manhattan and in the Hamptons.
- I am a Certified Astrologer, Numerologist ad Magi Card Reader offering private/corporate readings and counseling.
Affiliations
- Avid Gardener
- Animal lover
- Constant Learner
Timeline
Floral Designer
Flowers By Beth
09.2023 - Current
Floral Design Specialist
Sag Harbor Florist
04.2021 - 08.2022
Fashion Jewelry Designer
Soixante Neuf Jewels
01.1998 - Current
Certified Magi Counselor
Self-employed
04.1995 - Current
Associate of Science - Psychology
California State University - Long Beach
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