Ellen Acocks
O'Fallon,MO
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server Assistant
Longhorn Steakhouse
03.2023 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Arranged tables and chairs for special occasions and events.
InShop/ Driver
Jimmy John's
07.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Education
Sport Management
Indiana State University
Terre Haute, IN05.2026
High School Diploma -
Fort Zumwalt North High School
O’Fallon, MO05.2022
Skills
- POS System Operations
- Willing to Learn
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Verbal and Written Communication
- Customer Service
- Responsible and Trustworthy
- Attention to Detail
- Problem Solving
- Critical Thinking
- Complaint Handling
- Professional Relationships
Timeline
Server Assistant
Longhorn Steakhouse
03.2023 - Current
InShop/ Driver
Jimmy John's
07.2020 - Current
Sport Management
Indiana State University
High School Diploma -
Fort Zumwalt North High School
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