Ellen Altenburg-Wadel
Crawfordville,FL
Summary
Skilled communicator with ability to work with all levels of management.
Self-motivated, driven to achieve results and possess a strong sense of team values.
Solid commercial underwriting background with both direct writer and agency distribution groups.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director Statistical Reporting
Sentry Insurance
01.2015 - 08.2022
- Worked closely with executive leadership to guide operational strategy
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Established departmental performance goals and provided feedback for underperforming areas.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen Sentry's presence in the industry.
- Trained and guided team members to maintain high productivity and performance metrics.
- Through operating efficiencies, reduced staff level to 15 from 23.
- Monitored and coordinated workflows to optimize resources.
Director Audit and Standards
Sentry Insurance
01.2010 - 01.2015
- Assisted in developing ERM program for Sentry; met with niche heads and VPs to identify, rank, and address risk concerns.
- Chaired the SOC process between Sentry and KPMG. Coordinated all meetings, materials, testing, and worked with senior management to deliver final product. Developed improved methods of handling overall SOC process.
- Responsible for scheduling, conducting, and administering functional audits of all niches. Developed recommendations for improvement and ensured implementation.
- Worked with state examiners and niche management on market conduct/financial exams and resolution of issues. Conducted further reviews to ensure adherence.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Manager Operational Audit
Sentry Insurance
01.2005 - 01.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Senior Underwriter National Accounts
Sentry Insurance
01.2000 - 01.2005
- Responsible for growth and profitability of National Accounts bushiness. Underwrote accounts submitted by brokers with a minimum of $750,000 standard premium. Largest account written was in excess of $7 million.
- Utilized loss sensitive plans to best fit customer's and Sentry's objectives.
- Ensured treaty reinsurance was sufficient and placed facultative reinsurance as necessary.
Education
Bachelor of Science - Business Administration, Economics, Marketing
University Wisconsin Stevens Point
Stevens Point, WI12.1986
Certification
CPCU Chartered Property and Casualty Underwriter
AIS Associate in Insurance Services
AINS Associate in General Insurance
ACS Associate in Customer Services
ACP Associate in Compliance Programs
CCP Certified Compliance Professionals
Affiliations
Member of Data Compliance Process (DCP) committee representing Sentry Insurance with National Council on Compensation Insurance (NCCI)
Timeline
Director Statistical Reporting
Sentry Insurance
01.2015 - 08.2022
Director Audit and Standards
Sentry Insurance
01.2010 - 01.2015
Manager Operational Audit
Sentry Insurance
01.2005 - 01.2010
Senior Underwriter National Accounts
Sentry Insurance
01.2000 - 01.2005
Bachelor of Science - Business Administration, Economics, Marketing
University Wisconsin Stevens Point
CPCU Chartered Property and Casualty Underwriter
AIS Associate in Insurance Services
AINS Associate in General Insurance
ACS Associate in Customer Services
ACP Associate in Compliance Programs
CCP Certified Compliance Professionals
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