ELLEN CHAN

GROUP FITNESS INSTRUCTOR/ PERSONAL TRAINER Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

• Fluent in Cantonese
• Knowledge of Medical Terminology, e.g., ICD-9-CM; CPT Codes
• Knowledge of Worker's Compensation Medical Fee Schedule/ Health Care Rates, AMA Guidelines
• Handling phone call from providers and answering claims questions
• Have computer skills/ customer services
• Certified CPR/ AED Certificate from National CPR Foundation 10/2023
• Certified Primary Personal/ Advanced Trainer (fitour.com) ID#313363 expire 1/15/2024
• Certified Cycling Instructor Technical (Cycling Fusion) - expire 10/22/2023
• Group Barbell Conditioning Instruction Certification (fitour.com)
• Group Primary/ Advanced Bootcamp Instructor Certification (fitour.com)
• Myofascial Release Foam Roller Certified (fitour.com)
• Core/ Functional Fitness Certified (fitour.com)
• Certified Heart Zone/ Power Zone- Cycling Fusion
• Group Fitness Instructor Certification - (fitour.com)
• BOSU Certification Balance Trainer/ TRX Certification
• Stability Ball Certification/ Pilates Reformer- (fitour.com)

• NFC-AMENITY MANAGEMENT, 03/1/19, 07/2020, CYCLING INSTRUCTOR, 150 VAN NESS AVE AND NEMA APT, SAN FRANCISCO, CA
• TEAMEXOS/JCCSF, 03/19/18, Laid Off, CYCLING INSTRUCTOR, 3200 CALIFORNIA STREET, SAN FRANCISCO, CA, 94119
• Hayward Park and Rec, 05/2021, 12/2021, Group Fitness Instructor (HIIT), 1099 E STREET, HAYWARD, CA, 94541, Sunday Morning
• Svetness Personal Trainer LLC, 8/2020, Present, Personal Trainer, San Francisco, East Bay
• WTS (Washington Tennis Spa), 10/2021, Present, Fitness Attendant, San Francisco, CA
• H3 Fitness Gym, Sets-up, maintains and cleans fitness equipment; Welcomes guests, explains programs and activities. Reports and resolves complaints. Maintains attendance records and ensures rules and regulations are enforced in a tactful manner. Ensure the desk and surrounding area is safe, clean and orderly.
• University of San Francisco, 8/8/2022, Present, Group Fitness Instructor, Ride to the rhythm of powerful music, take on the terrain, tackle hills, flats, mountain peaks, and time trials to build mental and physical strength. Get in gear with the various Spinning Energy Zones (Interval, Endurance, Strength, Recovery, and Race Day).

• Reviewing DRG claims to ensure that the coding data is complete, accurate and in compliance with CMS National Coding Initiative guidelines in Worker's Compensation and Healthcare Insurance Claims.
• Analyzing health claims history reports to identify provider coding and billing patterns and determine the appropriate ICD-9 CM, CPT, HCPCS and Revenue Codes data billed to describe hospital medical/ancillary services performed in conjunction with patients' diagnoses.
• Analyzing the services rendered by non-participating providers: hospitals, medical, and ancillary providers.
• Ensuring that physician and hospital claims are submitted with the necessary reports, complete and accurate coding (ICD-9) information, and meet with CMS Guidelines.

Aqua Instructor Certification from International Trainers Association

• [Area of certification]