Ellen Cox
Live Oak,NC
Summary
Jewelry Sales Manager excelling in customer service and strong leadership. Skilled in training and motivating teams, I foster a positive environment while driving sales and ensuring compliance. Committed to enhancing customer experiences and promoting diversity within the workplace.
Experienced with managing retail jewelry sales to optimize customer experience. Utilizes team leadership and sales strategy development to drive performance. Track record of successfully training staff and managing inventory effectively.
Overview
5
5
years of professional experience
Work History
Jewelry Sales Manager
T.J. Maxx
8324 Agora Pkwy, San Antonio, TX 78154
08.2022 - 06.2023
At TJ Maxx, a Jewelry Manager's roles include overseeing the jewelry department, training and supporting associates, ensuring a positive customer experience, and maintaining the department's cleanliness and organization.
Team Leader Manager
Walmart
4331 Thousand Oaks Dr, San Antonio, TX 78217
11.2018 - 08.2022
Ensure customer satisfaction
Model excellent customer service
Maintain a positive and welcoming store environment
Provide supervision and guidance
Hire, train, and onboard new associates
Promote diversity and inclusion
Recognize and motivate associates
Lead and motivate teams
Manage the store
Prioritize tasks and execute processes
Ensure store compliance
Manage financials
Lead in the absence of the Store Manager
Set merchandise plans for their area
Monitor inventory levels and order products
Education
High School Diploma -
James Madison High School
San Antonio, TX05.2006
Skills
- Strong Leadership
- Training
- Customer Service
Timeline
Jewelry Sales Manager
T.J. Maxx
08.2022 - 06.2023
Team Leader Manager
Walmart
11.2018 - 08.2022
High School Diploma -
James Madison High School