Ellen Fisher
Boerne
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Country Accents Antiques
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Office Assistant
Randy Kelly
11.2023 - 06.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
Camp Counselor
Kickapoo Kamp
05.2023 - 07.2023
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Coordinated and led group activities for campers and counselors.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Tracked attendance, checking off present individuals.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Organized, led and promoted interest in recreational activities.
Sales Associate
Aerie By American Eagle
12.2022 - 01.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Sales Associate/Deli Worker
Chicago Bagel & Deli
10.2021 - 06.2022
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Cleaned utensils, dishes and glasses for customer use.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Followed recipes and customer requests to prepare meals.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Used mental math and available tools to total materials needed, costs and payments due.
- Documented and entered special orders for event catering and party trays.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Education
Bachelor of Arts - Education
The Evergreen State College
Olympia, WA06.2027
High School Diploma -
Antonian College Prep
05.2023
Skills
- Strategic Planning
- Product Knowledge
- Professional Demeanor
- Customer Service
- Written and Oral Communication Skills
- Cash Handling Accuracy
- Reading Comprehension Skills
- Meeting Deadlines
- Listening Skills
- Dispute Mediation
- Friendly and Outgoing
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Excellent people skills
- Outgoing Personality
Timeline
Sales Associate
Country Accents Antiques
06.2024 - Current
Office Assistant
Randy Kelly
11.2023 - 06.2024
Camp Counselor
Kickapoo Kamp
05.2023 - 07.2023
Sales Associate
Aerie By American Eagle
12.2022 - 01.2023
Sales Associate/Deli Worker
Chicago Bagel & Deli
10.2021 - 06.2022
Bachelor of Arts - Education
The Evergreen State College
High School Diploma -
Antonian College Prep
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