Results-driven case management professional with strong problem-solving and communication skills. Experienced in developing effective care plans and enhancing patient outcomes through collaborative interdisciplinary teamwork.
Overview
35
35
years of professional experience
Work History
Case Manager
Mercy Health Hospital
Rockford, IL
07.2014 - 11.2019
Developed and implemented discharge plans, ensuring smooth transitions from hospital to home care.
Coordinated patient care plans to ensure comprehensive support throughout treatment journey.
Monitored patient progress and adjusted care strategies based on individual needs and feedback.
Facilitated interdisciplinary team meetings to enhance communication and collaboration among healthcare providers.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
MDS/Medicare Plan Coordinator
Renaissance of Hillside and Midway
Chicago, IL
11.2001 - 01.2014
Developed and implemented operational workflows to enhance service delivery and improve efficiency.
Managed communication between departments to facilitate collaboration and resolve issues effectively.
Managed communication between departments to facilitate collaboration.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Corporate Consultant/Nursing
Rosewood Care Group
Hillside, IL
07.1994 - 06.2000
Led strategic initiatives to enhance operational efficiencies across multiple nursing facilities.
Led strategic initiatives to enhance operational efficiencies across multiple departments.
Collaborated with cross-functional teams to implement process improvements and optimize service delivery.
Monitor and train in working collaboration for intra corporation to help relieve concerns/problems in this highly skilled facility for multi-complexed patients.
Spearheaded company-wide initiatives to improve overall performance, maximizing profitability for clients.
Identified key areas for improvement within businesses, implementing necessary changes to drive success.
Nursing Services Administrator
Illinois Dept of Corrections
Joliet, IL
06.1986 - 07.1994
Coordinated daily operations and administrative tasks to ensure smooth facility management.
Managed scheduling and logistics for staff assignments and inmate programs.
Developed and maintained accurate records using specialized correctional management software.
Streamlined communication processes between departments to enhance operational efficiency.
Oversaw inventory management of supplies to support facility needs and budgetary constraints.
Reduced overhead costs through careful budget management and resource allocation.
Registered Nurse
Gottlieb Memorial Hospital
Melrose Park, IL
05.1985 - 06.1986
Administered patient care plans, ensuring adherence to best practices and hospital protocols.
Collaborated with interdisciplinary teams to enhance communication and improve patient outcomes.
Monitored vital signs and symptoms, providing timely interventions based on assessments.
Educated patients and families on health management, promoting adherence to treatment regimens.