Ellen Hornberger
Madison,NJ
Summary
A Learning & Development Manager offering strengths in building revenue-driving sales enablement programs, facilitating training, and managing sales enablement platforms and learning management systems. In-depth background in training and culture building. Enthusiastic about achieving results through people. Strong experience in project management, improving operating procedures and processes, bridging communications across functional teams, and leading global business-critical projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Learning & Development Manager
Norstella
01.2018 - Current
- Lead and facilitate new product and global synergy initiatives and trainings increasing average deal size and client retention leading to $14M in sales and 57% increase in pipeline post-training
- Mentor and coach team members and delegate tasks and projects to grow the team and ensure project deadlines are met
- Plan and execute in-person sales kickoff conferences of over 500 attendees designing training content and engaging breakout activities, relieving leadership and SMEs from administrative & content creation burden
- Create and deliver skills related trainings, such as discovery sales skills and emotional intelligence improving retention and company culture
- Keep leadership accountable by tracking metrics and business outcomes and sales program certifications to assess trends and pivot sales trainings accordingly
Learning & Development Specialist
Norstella
10.2021 - 04.2023
- Support training programs and initiatives for 8+ new-to-market products contributing to $8.5 Million in new deals
- Drive innovation by hosting internal podcasts, launching a commercial team newsletter, editing and designing captivating, animated training videos, and creating personalized learning experiences in Highspot, a training & enablement tool
- Leverage beta-tester feedback, graphic design, and subject matter experts to create 30+ new sales playbooks in Highspot which were viewed 6x more than the original comparable content
Sales Operations Analyst and Human Resources Associate
Norstella
01.2018 - 01.2021
- Strategically merged two post-acquisition Salesforce.com instances creating new, more efficient processes
- Trained new Sales Representatives on Salesforce.com best practices and SOPs to fully use the CRM’s features
- Designed improved, automated processes by understanding Saleforce.com capabilities and needs of internal teams
- Directed all aspects of the Human Resources department, supporting 100+ employees
Sales Administration Associate
Bardess Group
01.2016 - 01.2017
- Increased sales opportunities by 80% for 300+ accounts by improving data accuracy
- Developed reports to improve prospect tracking and initiated information-rich strategy meetings with sales representatives
Senior Workflow Coordinator – Medical Communications Department
Allergan
01.2015 - 01.2016
- Facilitated communications by fielding medical questions about pharmaceutical products from patients and internal Medical Science Liaisons and Sales Representatives, while enforcing patient-centered compliance protocols to minimize legal and regulatory agency risk
- Wrote, edited, and approved training materials and provided instruction to Sales Representatives on Allergan’s CRM system and current compliance protocols
Education
Bachelor of Arts in Film Production, Minor in English -
Hofstra University
Hempstead, NY01.2014
Skills
- Highspot/ Docebo
- Excel/PowerPoint
- Salesforcecom
- Menti/Kahoot
- Survey Monkey/Microsoft Lists
- Camtasia/Video Editing
- Canva & Graphic Design
- LMS Administration
Core Competencies
- Training Facilitation
- Highspot & LMS Administration
- Designing Training Programs
- Sales Enablement Content Creation
- Innovation
- New Employee Onboarding
- Project Management
- Conference Project Planning
- Process Improvement
Certification
- Change Management Certificate, Association for Talent Development (ATD), 2021
- Certified Health & Habit Coach, Health Coach Institute, 2017
Awards
- Company Principle Award for Exemplifying “Grace”, Norstella, 2022
- Unsung Hero Award, Norstella, 2023
- Catalyst Award, Allergan Medical Information Department, 2016
Timeline
Learning & Development Specialist
Norstella
10.2021 - 04.2023
Learning & Development Manager
Norstella
01.2018 - Current
Sales Operations Analyst and Human Resources Associate
Norstella
01.2018 - 01.2021
Sales Administration Associate
Bardess Group
01.2016 - 01.2017
Senior Workflow Coordinator – Medical Communications Department
Allergan
01.2015 - 01.2016
Bachelor of Arts in Film Production, Minor in English -
Hofstra University
Similar Profiles
William O'ConnorWilliam O'Connor
Manager, Talent Acquisition at NorstellaManager, Talent Acquisition at Norstella
Kelly BuneroKelly Bunero
Employee Engagement Specialist at NorstellaEmployee Engagement Specialist at Norstella
Katherine E. StutzmanKatherine E. Stutzman
Sales Development Manager at NorstellaSales Development Manager at Norstella