Ellen K. Grillo
Barnstead,USA
Summary
To obtain a challenging and rewarding career in the medical field in which I will be able to utilize my current skills, training, and further my career. Reliable and highly trained Phlebotomist with 17+ years of experience and in-depth understanding of proper blood collection techniques. Patient care is my number one concern, making a difference in a patients view of having their blood drawn makes my job more meaningful. Well-versed in stocking supplies, preparing for proper specimen collection and setting up for specimen transport. Highly organized and systematic in carefully handling every detail.
Overview
23
23
years of professional experience
Work History
Mobile Phlebotomist
All Mobile Phlebotomy Services
North Andover, MA
09.2020 - Current
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Contributed to team success by collaborating with healthcare professionals on special projects or assignments as needed.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Clinical Laboratory Assistant
Concord Hospital
04.2007 - 09.2020
- Compared specimen label and/or requisition to patient ID band prior to collection and properly labels specimen attaching the right label to the correct tube after collection
- No more than 2 variances / year
- Specialized on pediatrics draws along with extremely difficult sticks
- Demonstrated organizational skills by reviewing the pending list and prioritizing collection requests
- Ability to identify and resolve duplicate orders prior to collection
- Demonstrated proper technique to provide standard of care
- This includes selecting the appropriate equipment prior to collection, proper patient assessment prior to entering the room
- Proper labeling of the tubes
- Open communication with nursing staff, or resident Dr
- On call that shift
- Demonstrated knowledge of special procedures i.e
- Lactic Acid, Blood cultures, Legal Alcohol, genetic testing, and specialty lab requests etc
- Maintained my required CEU's set by the department director
- Completed compliances in a timely manner
- Properly documents any delays, issues or special instructions within the patient system and/or on the specimen labels (i.e
- Line draw, short draw, patient refused etc.)
- Responded to codes, level one's, timed draws and STAT's within the established time frames set by the department
- Completes specimen collection in a timely manner without affecting quality or integrity of the specimen
Cook
BARNSTEAD COUNTRY STORE
01.2007 - 04.2008
- Customer care
- Prepare well known great food for customers
- Trained other co-workers
- Maintain a clean environment
- Open Sub-shop on Sunday mornings, Close sub-shop Friday and Saturday nights
Scheduling Coordinator
VNA OF THE MERRIMACK VALLEY
09.2003 - 08.2005
- Scheduled new patient admissions to qualified RN for skilled assessment
- Triaged phone calls from the general public, as well as, internal departments, Dr
- Offices and clinicians
- Working in collaboration with the other departments, as well as other co-workers, to properly schedule the RN visits on the weekend shifts
- Developed forms to be used within our department to help better our organization
- Reserved medical equipment from medical records for Nurse pick up prior to a visit with a patient
- Drove out to our Lowell, Mass site to help in their office when people were out on vacations or medical leave
Documentation Administrator
PICTURE-TEL CO
12.2001 - 04.2002
- I over seen the Documentation room, the off-site storage with Iron Mountain
- Cutting schematics for the engineers
- Issuing part numbers and model numbers for the parts they were creating
- Keeping the Documentation room filed and orderly
Education
Professional Medical Assistant -
Seacoast Career Schools
Manchester, NHSkills
- Sterilize equipment
- Organize supplies
- Customer relations
- Motivation
- Problem-solving
- Relationship Building
- Prioritization
- Collaboration
- Multitasking
- Maintain confidentiality
- Collect samples
- Package specimens
- Sharps disposal
- Sanitation and sterilization
- Tracking specimens
- Verbal communication
Timeline
Mobile Phlebotomist
All Mobile Phlebotomy Services
09.2020 - Current
Clinical Laboratory Assistant
Concord Hospital
04.2007 - 09.2020
Cook
BARNSTEAD COUNTRY STORE
01.2007 - 04.2008
Scheduling Coordinator
VNA OF THE MERRIMACK VALLEY
09.2003 - 08.2005
Documentation Administrator
PICTURE-TEL CO
12.2001 - 04.2002
Professional Medical Assistant -
Seacoast Career Schools
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