Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
9
9
years of professional experience
Work History
Garden Center Cashier
Johnson's Garden Center
03.2021 - 12.2023
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Operated cash register to record transactions accurately and efficiently.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Assisted customers with returns, refunds and resolving transaction issues.
Helped customers complete purchases, locate items, and join reward programs.
Helped customers with questions regarding pesticides, fungicides, fertilizers, soils as well annuals and perenials.
Head Cashier
Home Depot
03.2020 - 02.2021
Facilitated and logged store opening, closing, and shift changes.
Streamlined the checkout process for improved customer experience and reduced wait times.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Store Manager
Rally House
02.2015 - 02.2021
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.