Ellen Leftwich-Hodges
Park City,USA
Summary
- I have been a widowed, single mom of 4 since 2006. Working in nursing was not an option after my youngest child was diagnosed with Cystic Fibrosis and I eventually became a gig worker and entrepreneur. The majority of my medical experience is in OB/LD. While most recently I've begun driving a semi as needed. I'm independent, but I'm also not afraid to ask for help and I am able to work as a team member as well as a supervisor. I'm excited to reenter the main stream work force and hope to be able to prove myself a valuable asset to your company. I am compassionate and a fast learner. Combine that with my experience at work and in life, and I'm confident I will be able to assist your company and teams to achieve the highest level of success and professionalism.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Grain hauler
Shelton Grain
Glasgow, US
09.2020 - Current
- Part time, 1099, non CDL, semi tractor with hopper bottom trailer driver. Short runs hauling corn, beans, distillery grain, etc.
Personal Assistant/gig worker
Self employed
Park City, US
01.2016 - Current
- I achieved independence and success by raising the quality of life and lowering stress levels of my clients no matter what their age, need or ability.
- I've provided unlicensed geriatric care in a clients home; allowing them to spend the end of their life at home as they wanted and allowing me to balance my work and home life.
- I evolved by learning many new skills from minor repairs such as door knobs to painting to housecleaning to landscape. As a widow, I had no one to do these things and I was taken advantage of. So, I marketed myself as a safe and nonthreatening option and proved myself through quality work. I also ran errands, provided child care and can do minor car maintenance, break horses, pet sit and can tutor through highschool.
- Maintained financial records and tax services. Obtained tax assistant certification through Intuit.
Fabricator and Welder
Rich Fencing
Bon, US
01.2014 - 01.2018
- Part time as needed
- I assisted owner with fabrication of metal farm and livestock gates and fences using torches, a MIG welder and other tools of measurement
- Insured quality of work through inspection and following standards
- Prepped metal to be welded
- Assisted with calls
- Assisted with ordering supplies for jobs
- Assisted with bids
- Kept cost low by insuring the least possible waste by preventing errors in measurement, keeping hourly time sheets up to date and maintaining knowledge of supplies needed to complete jobs and calculating needs correctly
CSR - Customer Service Representative
Sitel
Glasgow, US
06.2014 - 04.2016
- Answer incoming calls for AAA emergency roadside service from my home office.
- Became knowledgeable of state law, AAA policies and participated in coaching sessions weekly
- Remained calm and resolved issues despite a very fast paced 8-hour shift of back-to-back calls in which I multitasked across a complicated phone system, multiple screens and computer programs and used analytical skills to determine the location and coordinates of stranded motorists in Northern California and Utah via verbal cues from clients as well as coaches; Often listening to both at the same time.
- Managed customer accounts and ensured accuracy of data
- Performed data entry for customer information and maintained company standards of privacy
- Proved myself able to adapt and learn by meeting company goals, and providing excellent customer service whether answering questions or sending an ambulance
- Made and maintained a good rapport with area business and law enforcement
- Ensured client satisfaction before ending a call or elevated call to the correct level
Receptionist and assistant to account rep
Windstream Communications
Glasgow, US
03.2013 - 03.2014
- Fielded calls.
- Made appointments
- Ran errands
- Minor housekeeping.
- Assuring clients were handled efficiently on first contact
- Greeted in-office guests and directing them to appropriate area
- Assisted with scheduling of meetings
- Assisted with stocking office supplies
- Maintained accurate records and input data for accounts
- Established a good report with account contact while remaining professional and efficient
Registered Nurse (RN)
TJ Samson Community Hospital
Glasgow, US
07.1998 - 09.2004
- Provided nursing care for Laboring mothers and neonates
- Consulted and coordinated with healthcare team members
- Monitored, recorded and communicated patient condition
- Provided daily medication administration and administration of all medications
- Admitted and discharged patients
- Treated life-threatening emergencies
- Performed administrative duties
- Ensured adequate staffing
- Effectively communicated with other departments, doctors and executive staff
- Used critical thinking
Education
Associate Degree in Science (AS) - Nursing
Western Kentucky University
Bowling Green, KY12.1997
Certification
- Advanced Cardiovascular Life Support (ACLS)
- Neonatal Resuscitation Program (NRP)
- KY and TN RN licensure, lapsed but still in good standing, 1998 to 2008
Languages
- French, Beginner
- Spanish, Beginner
- Sign Language, Beginner
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Grain hauler
Shelton Grain
09.2020 - Current
Personal Assistant/gig worker
Self employed
01.2016 - Current
CSR - Customer Service Representative
Sitel
06.2014 - 04.2016
Fabricator and Welder
Rich Fencing
01.2014 - 01.2018
Receptionist and assistant to account rep
Windstream Communications
03.2013 - 03.2014
Registered Nurse (RN)
TJ Samson Community Hospital
07.1998 - 09.2004
Associate Degree in Science (AS) - Nursing
Western Kentucky University