Olga Littleton
Burgaw,NC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
33
33
years of professional experience
Work History
Registered Nurse
Betsy Johnson Hospital
04.2023 - 03.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Registered Nurse
Inova Hospital
01.2022 - 03.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Office Manager
Window Gang West Virginia
05.2013 - 03.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Massage Therapist
Massage Envy
06.2016 - 04.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Registered Nurse
Willow Tree Healthcare
11.2020 - 11.2021
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Salon Owner/Operator
Olga’s Dog Spa
08.2004 - 05.2013
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Dog Groomer
Atlantic Animal Hospital & Pet Care Resort
01.1999 - 08.2004
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Manicurist and Pedicurist
McGraw And McKinley Day Spa
06.1991 - 01.1999
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
Education
Associate of Science - Nursing
ECPI University
Manassas, VA10.2020
Certificate - Massage Therapy
AMBI School of Massage
Tysons Corner, VA04.2017
Skills
- Medication and IV administration
- Patient Assessments
- Infection control measures
- Wound Care
- Intravenous therapy
- Telemetry monitoring
- Tracheostomy Care
- Lab result interpretation
- Performing EKGs
- Proper catheter insertion/removal
- Diabetes management
- Chronic Disease Management
- Acute care expertise
- Hospice and palliative care
- Long-Term Care
Timeline
Registered Nurse
Betsy Johnson Hospital
04.2023 - 03.2024
Registered Nurse
Inova Hospital
01.2022 - 03.2023
Registered Nurse
Willow Tree Healthcare
11.2020 - 11.2021
Massage Therapist
Massage Envy
06.2016 - 04.2022
Office Manager
Window Gang West Virginia
05.2013 - 03.2023
Salon Owner/Operator
Olga’s Dog Spa
08.2004 - 05.2013
Dog Groomer
Atlantic Animal Hospital & Pet Care Resort
01.1999 - 08.2004
Manicurist and Pedicurist
McGraw And McKinley Day Spa
06.1991 - 01.1999
Associate of Science - Nursing
ECPI University
Certificate - Massage Therapy
AMBI School of Massage
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