Highly motivated professional with a proven track record of identifying and capitalizing on growth opportunities within the business sector. Skilled in driving profitability, streamlining operations, and elevating customer service benchmarks. Extensive experience in overseeing and guiding both operational and sales teams towards achieving organizational objectives.
Overview
5
5
years of professional experience
Work History
Owner and Organization Founder
Resource One-Stop Veterans Advocacy Foundation
06.2020 - Current
Provided financial relief to over 85 military veterans in need of monetary assistance, advocacy, and direct community support.
Attended meetings with various not-for-profit partners virtually and locally to support the global nature of business.
Developed key metrics to optimize scale cost-effective partnerships within the local business community.
Developed a business plan, strategizing further development of the company using proprietary technology.
Collaborated with various local leadership committees to launch and scale new business concepts.
Maintained multiple local business relationships.
Incorporated a dynamic mission and effective vision into the overall culture of the company.
Communicated with statewide sponsors and donors when selling the vision and mission of the organization to various donors.
Created funding opportunities thus generating over 70,000 dollars in donations.
Telephone Interviewer
Reconnaissance Market Research LLC
01.2021 - 05.2025
Assisted company in obtaining critical health data for the Centers for Disease Control required by multiple states.
Communicated with over 100 respondents per day via telephone when gathering personal and health related data.
Documented outgoing calls through companywide IVR and CATI phone systems.
Gathered data through various methods, such as telephone interviews, surveys, and online research, to understand market trends, consumer preferences, and competitor strategies.
Education
Master of Arts Degree - Organizational Leadership
Indiana Wesleyan University
Marion, IN
12.2022
Bachelor of Science Degree - Business Information Systems
Indiana Wesleyan University
Marion, IN
08.2012
Associate of Applied Science Degree - Computer Programming/Small Computer Systems
Danville Area Community College
07.2002
Skills
Strategic problem-solving
Motivated self-starter
Effective organizational skills
Strong verbal and written communication
Proficient in research methodologies
Critical thinking expert
Effective communicator
Experienced in business development strategies
Effective goal development
Proficient in Microsoft Word, Excel, and PowerPoint
Project management
Business development
Active listening
Customer service
Critical thinking
Data entry
Timeline
Telephone Interviewer
Reconnaissance Market Research LLC
01.2021 - 05.2025
Owner and Organization Founder
Resource One-Stop Veterans Advocacy Foundation
06.2020 - Current
Master of Arts Degree - Organizational Leadership
Indiana Wesleyan University
Bachelor of Science Degree - Business Information Systems
Indiana Wesleyan University
Associate of Applied Science Degree - Computer Programming/Small Computer Systems