Ellen Mullet
Lagrange,IN
Summary
Entrepreneur and former owner of Sweet Pick & Mix Candies, adept in small business operations and customer relations. Spearheaded the expansion across seven locations, mastering contracts and negotiations while fostering team building. Achieved notable sales goals through strategic planning and exceptional relationship building, ensuring seamless operations and top-tier customer service.
Overview
6
6
years of professional experience
Work History
Owner at Sweet Pick & Mix Candies
Self Employed
02.2016 - 08.2022
- Hired, trained, and managed high-performing teams of employees dedicated to achieving sales goals and great customer service.
- Successfully coordinated with Health and Building Department officials during inspections at all locations. Our stores were in Mishawaka, Indiana, Ann Arbor and Auburn Hills,Michigan, Chicago Ill, Nashville,Tennessee, Fayetteville, North Carolina and Washington DC suburbs.
- Developed comprehensive company-wide operations manual, facilitating seamless transition for employees across multiple store locations.
- Evaluated the feasibility of moving into different areas by analyzing factors such as traffic flow and area economy.
- Implemented and delivered inventory training sessions to enhance team efficiency and accuracy
- Coordinated timely ordering of products for every store on a monthly basis.
- Successfully created and executed strategies to increase customer purchases.
- Set up employee recognition for great sales and customer service.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Team Building
- Verbal and written communication
- Game Planning and Goal Setting
- Organizing
- Conflict Resolution
- Contracts and negotiations
Hobbies
During the summer, one of my favorite thing is gardening. Being part of the growing process of raising vegetables and flowers lights up my soul.
Since we sold our candy stores, I've enjoyed having time to help out when people around me need it.
Timeline
Owner at Sweet Pick & Mix Candies
Self Employed
02.2016 - 08.2022
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