Ellen Peebles
Fort Lauderdale,FL
Summary
Accomplished fine dining professional with over twenty years of experience delivering exceptional, discreet service in luxury and high profile environments. Excelled in serving ultra affluent guests, celebrities, influencers, business leaders, and royalty while upholding strict confidentiality (NDA experience).
Expertise in full service fine dining, craft cocktails, wine and champagne service, team collaboration, and revenue driving upselling.
Seeking a premier server, bartender, or leadership role in hospitality either part or full time with immediate availability.
Overview
21
21
years of professional experience
Work History
Server
Saint Ambreous
Palm Beach, FL
04.2022 - 09.2022
- Provided flawless fine dining service to Palm Beach's most exclusive clientele, including celebrities, royalty, and ultra high net worth individuals.
- Adhered to strict confidentiality protocols and NDAs while delivering seamless, personalized experiences.
- Collaborated with elite team of porters, runners, and bussers as well as BOH staff ina high performance environment.
Server/Bartender
Il Giardino
Virginia Beach, VA
02.2009 - 11.2019
- Delivered polished fine dining service and expertly crafted cocktails in a renowned upscale Italian restaurant.
- Mastered Micros & Aloha POS systems; optimized course timing, cook times, and strategic upselling techniques to consistently increase check averages.
- Maintained impeccable cleanliness standards and proper glassware protocols for wines and cocktails.
Bar Manager/Server
Passion The Restaurant
Chesapeake, VA
06.2004 - 02.2009
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Key member of pre-opening team; built bar program from the ground up.
- Created & managed bar inventory systems, ordering directly from vendors/distributors, and collaborated with sommeliers on wine selections.
- Cultivated loyal guest relationships & orchestrated memorable special events and holiday services.
Server
Marche Bacchus
Las Vegas, NV
01.2002 - 01.2004
- Executed high level fine dining French service with extensive wine knowledge in an award winning lakeside establishment.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - English/Journalism
Old Dominion University
Norfolk, Virginia, VA04.1998
Timeline
Server
Saint Ambreous
04.2022 - 09.2022
Server/Bartender
Il Giardino
02.2009 - 11.2019
Bar Manager/Server
Passion The Restaurant
06.2004 - 02.2009
Server
Marche Bacchus
01.2002 - 01.2004
Bachelor of Arts - English/Journalism
Old Dominion University