Ellen Peralta-Gotel
McDonough,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Case Manager
Henry County Adult Felony Drug Court Program
McDonough, GA.
03.2017 - 01.2022
- Responsible for new participant orientation
- Responsible for weekly case management appointments
- Administer and Monitor participants during drug screens
- Maintain weekly court calendar on each participant
- Report weekly progress on each participant to court team
- Responsible for all data entry on each participant
- Provide referrals as needed
- Maintain weekly fee balance sheet
- Maintain drug screening database
- Completed drug screens as needed
- Responsible for managing and updating new candidates in Caseworx system
- Attend court weekly to discuss progress of participants
Program Manager
Southwest Georgia Community Action Council
Albany, GA
09.2012 - 01.2016
- Responsible for participant recruitment and enrollment
- Responsible for data entry on all participants
- Work with collaborating agencies to establish work experience sites for participants
- Complete assessments on all participants
- Facilitate Personal Development Workshops for participants
- Provide monthly updates on progress of participants
- Responsible for all program reporting
- Responsible for ensuring contract compliance
- Responsible for outreach and networking for program enrollment
- Met with participants on a weekly basis for case management
- Responsible for approving and submitting all paperwork needed for Participant Pass Through payments
- Responsible for developing and monitoring participants Independent Service Plan monthly and quarterly
Enrollment Specialist
Big Brothers Big Sisters Of Eastern Missouri
Cape Girardeau, MO
10.2010 - 01.2012
- Communicated effectively via telephone, email and in person with prospective customers.
- Understood and thoroughly explained services provided to customers and potential customers.
- Updated, entered and reviewed customer data.
- Reviewed statistic enrollment data and prepared reports.
Education
Associate of Arts - Sociology
Oxnard College
Oxnard, CA06.1989
Skills
,
- Resource Identification
- Performance Tracking
- Community Outreach
- Records Management
- Case Planning
- Service Referrals
- Home Visits and Inspections
- Verbal and Written Communication
- Case Management Tracking
- Income Verification
- Contact with participants daily via text, chat, email and phone calls
- Team Meetings
- Case Notes
Timeline
Case Manager
Henry County Adult Felony Drug Court Program
03.2017 - 01.2022
Program Manager
Southwest Georgia Community Action Council
09.2012 - 01.2016
Enrollment Specialist
Big Brothers Big Sisters Of Eastern Missouri
10.2010 - 01.2012
Associate of Arts - Sociology
Oxnard College
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