ellen reinhart
Sidney,NE
Summary
Driven and compassionate professional with experience in caregiving and customer service roles, notably with Safe at Home. Excelled in providing emotional support and housekeeping tasks, enhancing client quality of life. Demonstrated strong ethics and problem-solving abilities, achieving high levels of customer satisfaction and operational efficiency. Skilled in verbal and written communication, ensuring clear and positive interactions.
Overview
4
4
years of professional experience
Work History
Caregiver
Safe at Home
Sidney, NE
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Fuel Desk Cashier
Sapp Bros
Sidney, NE
05.2023 - 04.2024
- Processed credit card payments securely, adhering to strict guidelines regarding sensitive information
- Provided excellent customer service while managing high volumes of transactions during peak hours.
- Balanced multiple responsibilities simultaneously while maintaining a high level of professionalism under pressure.
- Trained new employees on proper cash handling procedures, contributing to overall team efficiency.
- Resolved customer complaints professionally, maintaining a positive atmosphere at the fuel desk.
- Handled emergency situations calmly and effectively, prioritizing safety for both customers and staff members.
- Updated knowledge regularly on fuel prices and promotions in order to provide accurate information to customers.
- Improved customer satisfaction by providing friendly and efficient service at the fuel desk.
- Maintained cleanliness of the fuel desk area, ensuring a welcoming environment for customers.
- Communicated effectively with truck drivers regarding specific fueling needs or requests for assistance.
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Arrived on time and dressed professionally in clean company uniform.
- Answered phone calls and returned voicemails.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Sonny’s Super Foods
Sidney, NE
08.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Enhanced shopping experience, provided product information and location assistance.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma - General Studies
Sidney High School
Sidney, NE05.2010
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Emotional Support
- Strong Ethics
- Meal Preparation
- Housekeeping tasks
- Flexible Schedule
- Verbal and written communication skills
- Flexible schedule and availability
- Clear Communication
Timeline
Caregiver
Safe at Home
04.2024 - Current
Fuel Desk Cashier
Sapp Bros
05.2023 - 04.2024
Cashier
Sonny’s Super Foods
08.2020 - 08.2022
High School Diploma - General Studies
Sidney High School