Ellen Sasaki McGarry
Chicago,IL
Summary
Adept at driving operational efficiency and fostering collaborative team environments, I leveraged my analytical problem-solving and strong interpersonal skills at Exhibit 5, LLC to significantly enhance production standards and client satisfaction. My proactive approach resulted in a notable increase in employee retention and client contentment, underscoring my commitment to service excellence and effective organizational management.
Overview
30
30
years of professional experience
Work History
Operations Manager
Exhibit 5, LLC
10.2019 - 03.2024
- Managed legal transcription workflow, ensuring compliance with regulations.
- Streamlined the hiring procedures and created detailed training initiatives.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional development.
- Established procedures and formulated strategies to ensure consistent product standards and enhance efficiencies.
Account Manager
XA, The Experiential Agency
01.2006 - 04.2008
- Coordinated year-round production of various large-scale events such as corporate meetings, marketing promotions, social engagements, and non-profit fundraisers.
- Selected venues and suppliers including audiovisual services, caterers, rental equipment, decor specialists.
- Established clear communication channels between clients and internal teams, ensuring seamless events.
- Consistently exceeded client expectations while fostering positive interactions with all involved parties.
Senior Sales Consultant
Food For Thought
05.2001 - 01.2006
- Handled venue selection, menu planning, equipment rental, decor, staffing, and entertainment arrangements for luxury off-premise events.
- Fostered strong partnerships with clients and vendors.
- Consistently led the team in highest sales performance.
Sales Associate
Blue Plate Catering
05.1999 - 04.2001
Sales Assistant; Executive Sous Chef
Entertaining Company
03.1997 - 02.1999
Saucier; Line Cook
The Four Seasons Hotel
03.1996 - 03.1997
Sous Chef; Banquet Cook; Line Cook
Hotel Nikko Chicago
06.1994 - 03.1996
Education
University of Iowa
Iowa City, IASkills
- Analytical Problem-Solving
- Collaborative Team Management
- Operational Efficiency Management
- Service Excellence
- Effective Organizational Management
- Strong Interpersonal Skills
- Microsoft Office Proficiency
- Project Coordination
Timeline
Operations Manager
Exhibit 5, LLC
10.2019 - 03.2024
Account Manager
XA, The Experiential Agency
01.2006 - 04.2008
Senior Sales Consultant
Food For Thought
05.2001 - 01.2006
Sales Associate
Blue Plate Catering
05.1999 - 04.2001
Sales Assistant; Executive Sous Chef
Entertaining Company
03.1997 - 02.1999
Saucier; Line Cook
The Four Seasons Hotel
03.1996 - 03.1997
Sous Chef; Banquet Cook; Line Cook
Hotel Nikko Chicago
06.1994 - 03.1996
University of Iowa
Similar Profiles
Kelli HallKelli Hall
Tradeshow Contractor/Warehouse Manager at FM Exhibit LLcTradeshow Contractor/Warehouse Manager at FM Exhibit LLc
Rafael ChavezRafael Chavez
Project Manager /Lead Installer at Exhibit PeopleProject Manager /Lead Installer at Exhibit People
Daniel SilvaDaniel Silva
Project Coordinator at Exhibit OptionsProject Coordinator at Exhibit Options
Bianca PettisBianca Pettis
Alumni Coordinator at Beautiful Seed FoundationAlumni Coordinator at Beautiful Seed Foundation
Blanca SalgadoBlanca Salgado
Medical Assistant/Preceptor at Advocate Media GroupMedical Assistant/Preceptor at Advocate Media Group