Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Selke

La Crescent ,MN

Summary

Authorization Specialist at Mayo Clinic with a proven track record in insurance verification and prior authorization processing. Enhanced departmental efficiency through meticulous attention to detail and exceptional customer service. Recognized for consistently exceeding productivity targets while fostering positive patient experiences and maintaining confidentiality. A reliable team player committed to excellence.

Overview

20
20
years of professional experience

Work History

Authorization Specialist

Mayo Clinic
La Crosse, WI
07.2005 - Current
  • Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
  • Promoted positive customer experiences by addressing concerns or questions related to authorizations in a professional manner.
  • Enhanced departmental efficiency with thorough knowledge of insurance guidelines and medical terminology.
  • Increased accuracy by diligently reviewing and verifying patient eligibility, coverage, and benefits information.

Education

Logan High School
La Crosse, WI
06.1987

Skills

  • Insurance verification
  • Prior authorization processing
  • Telephone etiquette
  • Confidentiality
  • Authorizations
  • Teamwork
  • Customer service
  • Attention to detail
  • Reliability
  • Organizational skills
  • Self motivation

Timeline

Authorization Specialist

Mayo Clinic
07.2005 - Current

Logan High School
Ellen Selke