Ellen Snyder-Davidson
Bensalem,Pa
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Van Driver
First Student Group
Doylestown, PA
07.2022 - Current
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
Cashier
Weis Markets
Huntingdon Valley, PA
05.2022 - 07.2022
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
School Bus Attendant
School District Of Philadelphia
Philadelphia , PA
07.2016 - 06.2022
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
Cashier
Bjs Wholesales Club
Warrington, PA
11.2020 - 10.2021
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
Office Data Entry Clerk
Source One Medical
Yardley, Pa
01.2011 - 01.2012
- Operated keyboard and entered correct demographic and insurance information
- Corrected data entry errors to prevent duplication or data degradation.
- Successfully handled the referral line for patients checking on upcoming appointments and referrals in the Navinet computer program
- Performed as part of office team and supported other staff members
Medical Records Clerk
Total Eye Care & Cosmetic Laser Center
Levittown, Pa
01.2012
- Reviewed medical records for completeness, assembled records into standard order and filed in designated areas according to applicable alphabetic and numeric filing system
- Operated computer to enter and retrieve data and typed correspondence and reports
- Maintained patient charts and produced schedules for front desk staff
- Applied knowledge of medical terminology
Administrative Medical Assistant
Psi Personnel Inc, Fox Chase Cancer Center
01.2007 - 01.2009
- Performed secretarial duties, utilizing knowledge of medical terminology
- Managed and answered multi-line telephone system in busy office setting and scheduled appointments along with retrieving files and operated office equipment
- Worked as part of administrative team and helped clinical staff when needed
- Checked in patients through computer system and notified therapists that they were ready for treatment
Administrative Medical Assistant/ Receptionist
Allergy & Asthma Care
01.2006 - 01.2007
- Retrieved and filed patients charts, assembled new charts
- Managed and answered multi line phone system in a high volume practice
- Prepared room for special pediatric allergy testing
- Scheduled new and follow up appointments
- Collected co-pays from patients and issued receipts when necessary
- Checked in patients and managed sign in sheet
Education
High School Diploma -
George Washington High
Philadelphia, PA 09.1982 - 06.1986
Diploma - Administrative Medical Assistant
Dpt Business School
Diploma - Medical Assistant
Lincoln Technical Institute
Skills
Computer Skillsundefined
Timeline
Van Driver
First Student Group
07.2022 - Current
Cashier
Weis Markets
05.2022 - 07.2022
Cashier
Bjs Wholesales Club
11.2020 - 10.2021
School Bus Attendant
School District Of Philadelphia
07.2016 - 06.2022
Medical Records Clerk
Total Eye Care & Cosmetic Laser Center
01.2012
Office Data Entry Clerk
Source One Medical
01.2011 - 01.2012
Administrative Medical Assistant
Psi Personnel Inc, Fox Chase Cancer Center
01.2007 - 01.2009
Administrative Medical Assistant/ Receptionist
Allergy & Asthma Care
01.2006 - 01.2007
High School Diploma -
George Washington High
09.1982 - 06.1986
Diploma - Administrative Medical Assistant
Dpt Business School
Diploma - Medical Assistant
Lincoln Technical Institute
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