Ellen Zika
Portland,OR
Summary
Experienced banking professional passionate about financial advocacy and career development. Dedicated to continuing education and personal growth. Collaborative team player with expertise in delivering pragmatic and kind customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Relationship Banker
Columbia Bank
Portland, OR
03.2025 - Current
- Generated leads through community outreach, 15 new business accounts opened per month
- Collaborated with team members to achieve monthly sales targets and improve overall branch performance.
- Actively participated in ongoing professional development opportunities, staying current on industry trends and best practices to better serve clients.
- Conducted needs-based conversations to identify customer credit, deposit, and investment needs. Generate
- Assisted clients in selecting appropriate financial products based on their individual needs and goals.
- Developed strategic plans to target high-value customers, boosting branch profitability through tailored services.
Client Success Manager
The Oregonian
Portland, OR
11.2021 - 04.2023
- Managed a portfolio of accounts, ensuring client satisfaction and timely resolution of issues.
- Increased sales by establishing strong relationships with key clients and identifying opportunities for account growth.
- Maximized revenue by upselling additional products or services based on client needs analysis.
- Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Worked closely with [Type] and [Type] departments to create product which aligned with needs of $[Amount] annual revenue client.
Social Media Manager
Wheel Fun Rentals
Ventura, CA
03.2018 - 03.2021
- Collaborated with cross-functional teams to create cohesive marketing initiatives.
- Utilized social media analytics tools to track growth metrics and adjust tactics accordingly.
- Managed multiple social media accounts, ensuring consistency in tone and messaging across all channels.
- Analyzed performance metrics and adjusted strategies accordingly to optimize results.
- Increased web traffic through targeted SEO tactics and engaging blog content development.
- Developed crisis communication plans to safeguard the company''s reputation during challenging situations.
Senior Marketing Coordinator
Wheel Fun Rentals
Ventura, CA
03.2015 - 03.2018
- Collaborated with cross-functional teams to align marketing efforts with operational goals and enhance efficiency.
- Oversaw budget allocation for marketing initiatives, ensuring optimal resource utilization across projects.
- Managed cross-functional teams to successfully execute integrated marketing initiatives.
- Spearheaded event planning efforts, resulting in successful trade shows and conferences that increased company visibility within the industry.
- Consistently met deadlines while juggling multiple priorities, ensuring timely delivery of high-quality work products.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Acquired, developed, and frequently serviced over [Number] new accounts.
Education
Associate of Science - Business Administration
Portland Community College
Portland, Oregon, OR05-2027
Skills
- Relationship Building
- Lead Generation
- Data Analyzation
- Deposit Accounts
- Loan & Credit Products
- Financial Instruments
- Regulation & GAAP Compliance
- Risk Assessment
- Sales & Marketing
- Certified Notary
Certification
- Securities Industry Essentials Exam - March 2026
- Certified Mortgage Loan Originator - NMLS #2706362
Timeline
Branch Relationship Banker
Columbia Bank
03.2025 - Current
Client Success Manager
The Oregonian
11.2021 - 04.2023
Social Media Manager
Wheel Fun Rentals
03.2018 - 03.2021
Senior Marketing Coordinator
Wheel Fun Rentals
03.2015 - 03.2018
Associate of Science - Business Administration
Portland Community College