Experienced and highly competent social services specialist and advocate showing a true and genuine concern for an individual's well being through empathy, care, and patience.
Overview
2025
2025
years of professional experience
Work History
Lived Experience
Lived Experience
Caregiver for my brother diagnosed with traumatic brain injury (TBI), PTSD, and substance abuse disorder. Coordinated his care through resources from Sound Mental Health, The Recovery Cafe, Union Gospel Mission, Swedish Hospital, and Fred Hutchinson Cancer Center. My brother recently passed away from AML Leukemia. My experience being a caregiver for my brother fuels my competence, compassion, and empathy as a social science specialist.
Payroll Specialist
Solid Ground (Finance)
04.2013 - 08.2024
Full-time: 40 hours per week
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Identified and corrected payroll discrepancies, ensuring employees were paid accurately and fostering trust within workforce.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Frequent collaboration with human resources and other departments to confirm payroll accuracy.
Responsible for bi-monthly payroll functions for 150+ employees
Proficient in AOD and Paycom payroll systems and Excel
Ensured compliance with all federal and state labor laws
Prepared accurate reports for auditing as well as employee benefits reviews
2012 Employee of The Year and 2015 Service Award recipient
Lead Childcare Coordinator
Solid Ground (DV Housing)
01.2011 - 04.2013
Full-time: 40 hours per week
Lead Childcare Coordinator for children and adolescents ages newborn to 19 years old living in a women's and children's transitional housing shelter.
Families live in the facility from six weeks to 11 months while seeking permanent housing.
Implemented trauma-informed care while facilitating weekly group sessions for teens living in the facility with their mothers in the DV shelter.
Rendered supportive services to victims and survivors of domestic violence, sexual assault, stalking, and human trafficking and their children whose lives were disrupted by family violence, substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse, neglect, and poverty.
Responsibilities included operating crisis phone line for women calling in seeking to flee from abusers.
Enhanced children's development by implementing age-appropriate activities and learning modules through a lens of trauma-informed care.
Education
Associate of Arts - Education
Highline College
Seattle, WA
03-2011
Skills
Trauma-informed care and advocacy
Crisis management
Competent in Windows Office, including Outlook, Word, Excel, PowerPoint, and Teams
Concise communication skills, including written, verbal, and active listening
Timeline
Payroll Specialist
Solid Ground (Finance)
04.2013 - 08.2024
Lead Childcare Coordinator
Solid Ground (DV Housing)
01.2011 - 04.2013
Lived Experience
Lived Experience
Associate of Arts - Education
Highline College
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