Ellener Spradley
Bay City,TX
Summary
Dynamic and results-driven healthcare management professional with dual Master's degrees in Healthcare Management and Business Administration, plus a Bachelor's and Associate's in Healthcare Administration. Skilled in healthcare operations, business strategy, financial management, and organizational leadership. Adept at improving efficiency, driving compliance, and leading cross-functional teams in both healthcare and corporate environments. Seeking to leverage expertise in healthcare and business to deliver operational excellence and strategic growth.
Overview
26
26
years of professional experience
Work History
Certified Medication Aide
Paradigm At Bay City
01.2005 - Current
- (Work As Needed)
- Administered medications accurately and on schedule, ensuring patient safety and compliance with protocols.
- Assisted nursing staff in daily care tasks, fostering a collaborative environment for optimal patient outcomes.
- Monitored patient responses to medications, documenting observations to inform care adjustments as needed.
- Trained new aides on medication administration procedures and best practices for patient interaction.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Staffing Coordinator
Paradigm at Bay City
01.2003 - Current
- Designed and managed daily/weekly/monthly schedules for 100+ staff, maintaining 100% compliance with staffing ratios and reducing overtime costs by 15%.
- Partnered with HR leadership to improve the recruitment pipeline, reducing time-to-fill by 25% while enhancing employee retention.
- Implemented a real-time absence response system, ensuring continuous coverage during call-offs and emergencies.
- Recognized for strengthening employee engagement through transparent communication, fair shift allocation, and proactive scheduling adjustments.
Resident Services Coordinator
Bay City Nursing and Rehabilitation
10.2022 - 12.2023
- Coordinated resident care services, achieving a 20% increase in resident satisfaction scores through personalized service plans and wellness programs.
- Served as primary liaison between residents, families, and interdisciplinary teams, streamlining communication and reducing complaint escalations by 30%.
- Connected residents with Medicaid, transportation, and social service programs, enhancing care continuity and reducing hospital readmissions.
- Supported compliance by maintaining thorough documentation aligned with HIPAA and regulatory standards.
Health Information Technician
Sava Senior Care
10.2018 - 10.2022
- Oversaw medical records management for 150+ residents, ensuring 100% compliance with HIPAA and CMS documentation requirements.
- Conducted audits and quality assurance reviews, decreasing documentation errors by 40% and improving survey readiness.
- Managed EHR system transitions, trained staff, and maintained data integrity across clinical and administrative teams.
- Coordinated regulatory reporting and reimbursement documentation, directly supporting successful facility inspections.
Certified Nursing Assistant
Sava Senior Care
05.2000 - 01.2005
- Delivered direct patient care to residents, supporting ADLs, mobility, and safety while consistently receiving high patient satisfaction feedback.
- Maintained compliance with infection control protocols, contributing to improved facility safety scores.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
MBA - Masters
Colorado Technical University
Colorado Springs, CO04-2025
Master of Healthcare Management - Management
Colorado Technical University
Colorado Springs, CO04-2024
Bachelor of Science - Healthcare Administration
Byrant & Stratton College
Buffalo, NY09-2022
Associate of Science - Healthcare Administration
Bryant & Stratton College
NY09-2020
Skills
- Healthcare Operations Management
- Strategic Planning & Leadership
- Financial & Revenue Cycle Management
- Regulatory Compliance (HIPAA, CMS, Joint Commission)
- Business Development & Growth Strategy
- Project Management & Process Improvement
- Staff Leadership & Training
- Data Analytics & Performance Metrics
- Staff scheduling
- Strong organization
- New hire onboarding
- Staff coordination
- Decision-making
- Microsoft office
- Analytical and critical thinking
Certifications And Achievements
- Certified Nurses Aide, 1993
- Certified Medication Aide, 2005
- Dean's List, 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Timeline
Resident Services Coordinator
Bay City Nursing and Rehabilitation
10.2022 - 12.2023
Health Information Technician
Sava Senior Care
10.2018 - 10.2022
Certified Medication Aide
Paradigm At Bay City
01.2005 - Current
Staffing Coordinator
Paradigm at Bay City
01.2003 - Current
Certified Nursing Assistant
Sava Senior Care
05.2000 - 01.2005
MBA - Masters
Colorado Technical University
Master of Healthcare Management - Management
Colorado Technical University
Bachelor of Science - Healthcare Administration
Byrant & Stratton College
Associate of Science - Healthcare Administration
Bryant & Stratton College