Proven in enhancing customer satisfaction and streamlining operations, the time at 1951 Coffee Company showcased the ability to manage high-stress situations and maintain equipment with finesse. Adept in active listening and relationship building excel in hospitality service, improving performance through effective problem-solving and teamwork.
Hi, I’m
Elleni Minyishu
San Francisco,CA
Summary
Overview
8
years of professional experience
Work History
Corgi CafeSan Francisco, CA
Senior Barista
02.2026 - Current
Job overview
- Improved customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Maintained cleanliness of the work area and equipment to ensure compliance with health code regulations.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Innovated new drink recipes that became popular menu items among regular patrons.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
1951 Coffee Company Berkeley, CA
Senior Barista
09.2022 - 08.2025
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts..
- Improved customer satisfaction by providing exceptional service and maintaining friendly demeanor.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of workspace, ensuring safe and welcoming environment for customers.
- Controlled line and crowd with quick, efficient service.
- Led daily operations, ensuring high-quality beverage preparation and customer service standards.
William Sonoma/Garda worldSan Francisco, CA
Front Desk Agent
04.2024 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enforced policies and procedures to increase efficiency.
- Facilitated welcoming environment, greeting guests upon arrival.
- Answered customer telephone calls promptly and appropriately handled needs.
- Handled emergency situations with calmness and efficiency, ensuring guest safety.
CERIOakland, CA
Wellness Advocate
09.2023 - 07.2024
Job overview
- Working with communities through active listening to understand issues as an immigrant.
- Expanded through networking at local events and building partnerships within the community and participated in Health equity advocacy to government bodies .
- Targeted specific community groups with wellness information.
- Hosted communities to educate benefits of healthy lifestyle.
- Engaged with my communities in health-related activities to enhance overall well-being.
Abesha Ethiopian Cuisine Oakland, CA
Waitress
11.2018 - 12.2022
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Berkeley City CollegeBerkeley, CA
Some College (No Degree) from Biology
University Overview
Skills
- Time management
- Team player
- Problem-solving
- Cleanliness
- Latte art expertise
- Supply ordering
- Inventory control
- Espresso machine operation
Languages
Amharic
Native or Bilingual
English
Professional Working
Timeline
Senior Barista
Corgi Cafe
02.2026 - Current
Front Desk Agent
William Sonoma/Garda world
04.2024 - Current
Wellness Advocate
CERI
09.2023 - 07.2024
Senior Barista
1951 Coffee Company
09.2022 - 08.2025
Waitress
Abesha Ethiopian Cuisine
11.2018 - 12.2022
Berkeley City College
Some College (No Degree) from Biology