Summary
Overview
Work History
Education
Skills
References
Timeline
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Ellery Collado

Miami,FL

Summary

Dynamic and personable server with over four years of hands-on experience in fast-paced dining environments. Skilled in upselling techniques, multitasking under pressure, and keeping a positive guest experience. Known for strong team collaboration, attention to detail, and consistently exceeding customer satisfaction goals.

Overview

2
2
years of professional experience

Work History

Bakery

The Cheesecake Factory
Orlando, FL
03.2025 - 07.2025
  • Maintained cleanliness and organization of baking stations and equipment.
  • Prepared a variety of cheesecakes following established recipes and techniques.
  • Managed busy periods effectively, ensuring smooth restaurant operations.

Server

Olive Garden
Coral Springs, Florida
12.2023 - 01.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Managed multiple tables while ensuring guest satisfaction at all times.
  • Took and processed customer orders accurately and promptly.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

BOH Team Lead

Panera Bread
Coral Springs, Florida
01.2023 - 12.2023
  • Trained new staff on customer service standards and operational procedures.
  • Prepared guests' orders with speed and efficiency.
  • Supervised daily operations and ensured team efficiency during peak hours.

Education

High School Diploma -

Marjory Stoneman Douglas
Parkland, FL
06-2024

Marketing

Florida International University
Miami

Skills

  • Customer service
  • Upselling Techniques
  • Opening and closing duties
  • Multitasking and organization

References

References available upon request.

Timeline

Bakery

The Cheesecake Factory
03.2025 - 07.2025

Server

Olive Garden
12.2023 - 01.2025

BOH Team Lead

Panera Bread
01.2023 - 12.2023

High School Diploma -

Marjory Stoneman Douglas

Marketing

Florida International University