Elleyanah Saechao
Sacramento,CA
Summary
Dedicated professional with strong customer service skills. Known for building relationships and resolving inquiries effectively, ensuring a positive experience for all guests.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Slime Helper/Rides Operator
Glittery Slime Parlour/Kiddo Rides
Roseville, CA
11.2023 - Current
- Assisted in daily operations, ensuring efficient workflow and timely task completion.
- Maintained cleanliness and organization of workspaces to promote safety and productivity.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Trained new staff on operational procedures and best practices for optimal performance.
- Supported inventory management by tracking supplies and assisting with restocking efforts.
- Cleaned and straightened work areas to maximize productivity and safety.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Handled equipment, chemicals, and materials properly and with caution.
- Resolved customer inquiries and complaints with professionalism and accuracy.
- Processed customer transactions efficiently using POS systems.
- Monitored cash drawer for discrepancies, ensuring accountability and accuracy in transactions.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Operated multiple rides, ensuring guest safety and adherence to operational protocols.
- Trained new staff members on ride operations and safety procedures.
Busser/Cashier
Taqueria Mi Familia
Sacramento, CA
06.2023 - 11.2023
- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to expedite order fulfillment during peak hours.
- Replenished tableware and supplies promptly to support smooth service operations.
- Supported inventory management by organizing and restocking supplies as needed.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
Bachelor of Science - Psychology
California State University Sacramento
Sacramento, CA05.2029
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
- Customer service
- Relationship building
- Customer assistance
- Patience and empathy
Timeline
Slime Helper/Rides Operator
Glittery Slime Parlour/Kiddo Rides
11.2023 - Current
Busser/Cashier
Taqueria Mi Familia
06.2023 - 11.2023
Bachelor of Science - Psychology
California State University Sacramento