Elli Papadopoulos

• Execute complex stage illusions with precision timing and adherence to safety protocols.
• Perform at high-profile venues including recent performances at the Presidio Theater.
• Demonstrate exceptional stage presence and composure during high-stakes live performances requiring seamless coordination.

• Managed a portfolio of 300+ customer accounts, maintaining proactive communication to build trust and drive satisfaction.
• Collaborated cross-functionally to automate role processes, enabling expanded capacity for additional customer accounts in my book of business.
• Developed streamlined workflows with the Accounting team to optimize billing and collection processes for low-touch customer segments.
• Partnered with Customer Support team to create alert system for vital customer information, reducing response times and improving issue resolution.

Proactively monitored customer health and addressed concerns to prevent churn and maintain high retention rates.

• Balanced inventory and budget on an ongoing basis, handling 100% of purchasing.
• Created & developed strong, recurring relationships with 25+ new vendors.
• Maintained the company's profit margin throughout the pandemic, by creatively responding to supply chain issues.
• Drove the implementation of Fishbowl Inventory Management Software and subsequent staff training.

• Drove sales growth by 65% by streamlining processes and allowing for a swift customer turnover.
• Sought out and established relationships with vendors, primarily small businesses in the local community.
• Established and documented Standard Operating Procedures for inventory management, recipe development, and workplace sanitation.
• Addressed internal supply problems and developed creative solutions to keep an efficient workflow.
• Conducted regular inventory counts and supply audits and utilized this data to track demand and inform purchasing decisions.
• Trained employees, adjusted job assignments, and fine-tuned scheduling to maximize business agility and team performance; while keeping pace with the dynamic needs of a rapidly growing company.