Ellia Gonzalez
Woodward, Inc.
Rockford,IL
2
Languages
1
Certification
21
years of professional experience
Computer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPoint # Willing to take on additional responsibilities and challenges # Displays excellent time management with high attention to detail # Works effectively as a team member # Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible # Professional known for making managerial decisions, using discretion and processing highly confidential information
Work History
Quality Technician II
8 Months- Conduct Quality Inspections: Perform detailed inspections of products and materials to ensure compliance with quality standards and specifications.
- Analyze Data: Utilizes analytical scientific methods to collect, interpret, and report data related to product quality and process performance.
- Maintain Documentation: Accurately documents inspection results, test procedures, and quality reports following standard operating procedures.
- Troubleshoot Issues: Identify and resolve quality related issues by applying established analytical methods and selecting appropriate solutions.
- Collaborate with Team Members: Communicate technical information effectively within the team to support quality objectives and continuous improvement initiatives.
Quality Technician
3 Years 10 Months- Inspecting fasteners and reading blueprints. Writing up Non Conformances, communicating with suppliers to obtain Material, Finish Certifications and Heat treat if applicable as well.
- Use of calipers
- Micrometer
- Hardness testing
- HE testing
- Go/No Go Gages
- Pin Gages
Line Leader/Machine Operator
3 Years 2 Months- Supervised production line to ensure production orders were completed on a timely basis.
- Monitored progress and tracked it.
- Motivated team members to meet production goals.
- Enforced safety rules at all times.
- Kept careful inventories of parts.
- Completed requisitions and orders as needed.
- Conferred with management regarding production line issues and goals.
- Managed all aspects of the production line and supervised employees.
- Performed troubleshooting on equipment breakdowns.
- Checked products for quality.
- Made certain employees followed legal rules and safety standards.
- Encouraged and motivated employees to meet production deadlines and goals.
- Kept careful and accurate books
- Coordinated with management and employees toward production line improvements.
- Brought line employee concerns to the attention of management.
- Functioned as an effective employee motivator.
Assembly Line Machine Operator
10 Months- Perform quality checks on products and parts
- Package finished products and prepare them for shipment
- Rotate through all the tasks required in a particular production process
- Maintain production equipment and machinery
- Getting Information
- Communicating with Supervisors, Peers, or Subordinates
- Inspecting Equipment, Structures, or Material
- Performing General Physical Activities
- Experience with: Heat guns, Safety glasses, Safety gloves
Inventory Specialist
11 Months- Complete order receipts
- Obtain merchandise from bins or shelves
- Keep records of out-going orders
- Performing General Physical Activities
- Documenting/Recording Information
- Performing Administrative Activities
- Monitoring and Controlling Resources
- Experience with: Barcode scanners, Computer laser printers, Email software, Inventory tracking software, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multiline telephone systems, Personal computers, Tape guns
Expierence Specialist
3 Years 1 Month- Design, plan, organize, or direct orientation and training programs for employees or customers
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
- Keep up with developments in area of expertise by reading current journals, books, or magazine articles
- Schedule classes based on availability of classrooms, equipment, or instructors
- Training and Teaching Others
- Interpreting the Meaning of Information for Others
- Provide Consultation and Advice to Others
- Performing for or Working Directly with the Public
Retail Sales Representative
3 Years- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases, and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Thinking Creatively
- Making Decisions and Solving Problems
- Provide Consultation and Advice to Others
Customer Service Representative (CSR)
4 Years 1 Month- Check to ensure that appropriate changes were made to resolve customers' problems
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
- Performing for or Working Directly with the Public
- Developing Objectives and Strategies
- Experience with: Cash registers, Desktop computers, Handheld computer device software, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Word, Scanners, Wireless telephone headsets, Wireless telephone systems
Education
High school diploma or GED
Skills
Micrometer
RF scanner
Assembly
Quality flowcharts
Manufacturing facility
Retail math
Coordinate measuring machine
Microsoft Windows
Dimensional measurements
Technical Support
Manufacturing company experience
Office experience
Dimensional inspection
Shipping & receiving
Quality inspection
Databases
Quality control documentation
Machining
ISO standards
Typing
Order picker
Cash register
Process improvement
Measurement-based inspection
Order picking
Purchase orders
Root cause analysis
Phone etiquette
Clerical experience
PPAP
Stocking
Blueprint specification interpretation
GD&T
Quality standards in production
Troubleshooting
Calipers
Blueprint symbol interpretation
Customer communication
Interpersonal skills
Hand tools
Laboratory experience
Basic math
Attention to detail
Picking & packing
Quality audits
Help Desk
Manufacturing
Product demos
Math
Quality check sheets
Leadership
Pallet jack
Geometry
ISO 9001
Computer literacy
Packaging
Communication skills
Micrometer
Certification
Driver's License
Languages
Bilingual
English
Additional Information
Authorized to work in the US for any employer
Timeline
Quality Technician II
Woodward, Inc.
12.2025 - CurrentRead More
Quality Technician
Field Fastener Supply Company
02.2023 - 12.2026Read More
Line Leader/Machine Operator
PCI Pharma Services
10.2019 - 12.2022Read More
Assembly Line Machine Operator
Grupo Antolin
07.2018 - 05.2019Read More
Inventory Specialist
Verizon Wireless
06.2016 - 05.2017Read More
Expierence Specialist
Verizon Wireless
05.2013 - 06.2016Read More
Retail Sales Representative
Verizon Wireless
05.2010 - 05.2013Read More
Customer Service Representative (CSR)
Verizon Wireless
04.2006 - 05.2010Read More
High school diploma or GED
Read More