ELLIANA GURSKY
Mount Pleasant,MI
Summary
Reliable team member with a background in fast-paced environments, including retail and hospitality. Possesses strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
Mount Pleasant, MI
03.2026 - 09.2026
- Provided friendly, efficient service to customers at counter and drive-thru, enhancing customer satisfaction.
- Processed payments and managed cash register, ensuring adherence to Tim Hortons procedures for accuracy and security.
- Followed food safety, sanitation, and hygiene standards in daily tasks
- Collaborated with team at various stations to ensure smooth operations and timely service.
Production Worker (Seasonal Work)
Life Unplugged
Mount Pleasant, MI
10.2025 - 03.2026
- Sorted production materials for efficient workflow.
- Inspected finished items for defects and quality standards.
- Packed products securely for timely shipment.
- Assisted team members with workflow and routine production tasks.
Retail Employee
TJX Companies
Mt. Pleasant, Michigan
09.2024 - 03.2025
- Maintained knowledge of current sales, promotions, and policies regarding payment, exchanges, and returns.
- Adhered strictly to all company policies related to security procedures.
- Ensured compliance with safety regulations while handling hazardous materials such as cleaning supplies.
- Maintained store appearance by stocking shelves, organizing displays, and cleaning merchandise.
- Collaborated with team members to ensure efficient workflow throughout the store.
Cashier
Dragon Express
Mt. Pleasant, MI
10.2023 - 04.2024
- Vacuumed carpets, wiped down tables, and washed windows.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers, answered questions, and provided general information regarding menu items.
Education
Bachelor of Arts - Psychology
Central Michigan University
Mount Pleasant, MI05-2031
High School Diploma -
Mount Pleasant High School
Mt. Pleasant, MI05-2025
High School Diploma - Education, Graphic Design
Gratiot-Isabella Technical Education Center
Mt. Pleasant, MI05-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Merchandise display
- Stock replenishment
- Multi-tasking strength
- Cleaning and sanitizing
Timeline
Team Member
Tim Hortons
03.2026 - 09.2026
Production Worker (Seasonal Work)
Life Unplugged
10.2025 - 03.2026
Retail Employee
TJX Companies
09.2024 - 03.2025
Cashier
Dragon Express
10.2023 - 04.2024
Bachelor of Arts - Psychology
Central Michigan University
High School Diploma -
Mount Pleasant High School
High School Diploma - Education, Graphic Design
Gratiot-Isabella Technical Education Center