Elliana Lain
Greenacres,WA
Summary
Highly motivated high school student with a track record of academic excellence looking for part-time work. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
1
1
year of professional experience
Work History
Food and Beverage Cashier
Silverwood Theme Park Inc. Athol ID
Athol, ID
05.2023 - 09.2023
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Stocked shelves with merchandise prior to opening store each day.
- Maintained cleanliness of work area throughout shift.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Conducted price checks on products as requested by customers.
- Organized promotional displays within store for maximum visibility and appeal.
- Prepared special orders for customers upon request in a timely manner.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Greeted customers promptly and responded to questions.
- Assisted customers by providing information and resolving complaints.
- Processed customer payments quickly and returned exact change and receipts.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to social distancing protocols and wore mask or face shield.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Operated the point of sale system to process payments from customers quickly and accurately.
Food and Beverage Cashier
Silverwood Theme Park Inc. Athol ID
Athol, ID
06.2022 - 09.2022
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Stocked shelves with merchandise prior to opening store each day.
- Maintained cleanliness of work area throughout shift.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Conducted price checks on products as requested by customers.
- Organized promotional displays within store for maximum visibility and appeal.
- Prepared special orders for customers upon request in a timely manner.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Greeted customers promptly and responded to questions.
- Assisted customers by providing information and resolving complaints.
- Processed customer payments quickly and returned exact change and receipts.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to social distancing protocols and wore mask or face shield.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Operated the point of sale system to process payments from customers quickly and accurately.
Education
General Education: English, History, Omed, ASL, Math
Ridgeline Highschool
Liberty Lake, WA06-2026
Skills
- Food safety knowledge
- Upselling strategies
- Customer Assistance
- Payment Collection
- Payment Processing
- POS Systems
- Cash Handling
- Customer Service
- Product Recommendations
- Inventory Stocking
- Team Leadership
- Decision-Making
- Time Management
- Work Task Prioritization
- Cleaning and sanitizing
- Order Taking
- Policies and Procedures
- Problem-Solving
- Social Perception
- Time management abilities
- Honest and Dependable
- Excellent Communication
- Adaptability and Flexibility
- Problem-solving abilities
- Self Motivation
- Team Collaboration
- Service Minded
- Interpersonal Skills
- Training and mentoring
- Customer service excellence
- Cash Register Operation
- Professionalism
- Price Identification
- Attention to Detail
- Product Location
- Relationship Building
- Continuous Improvement
- Organizational Skills
- Product Scanning
- Goal Setting
- Reliability
- Merchandise Restocking
- Product Knowledge
- Active Listening
Timeline
Food and Beverage Cashier
Silverwood Theme Park Inc. Athol ID
05.2023 - 09.2023
Food and Beverage Cashier
Silverwood Theme Park Inc. Athol ID
06.2022 - 09.2022
General Education: English, History, Omed, ASL, Math
Ridgeline Highschool