ELLIE BLINDT
Harveyville
Summary
Customer service professional prepared for this role with track record of delivering high-quality support and assistance. Proven ability to manage customer interactions and resolve issues promptly, ensuring positive experience. Known for being reliable team player who adapts to changing needs and consistently achieves results. Proficient in communication, problem-solving, and maintaining customer satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Laboratory Assistant
Stormont-Vail Health
09.2024 - Current
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
- Streamlined the process for data entry into laboratory information management systems, reducing the potential for human error.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
Veterinary Assistant
Burlingame Road Animal Hospital
12.2023 - 09.2024
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Effectively communicated with the veterinarians and vet techs to ensure the highest quality veterinary care was given
- Interacted with pet owners to relay information regarding care plans and home care instructions
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
EF Gap Semester Abroad in Europe
EF Education
09.2022 - 12.2022
- Global Skills- Flexibility/adaptability, Intercultural skills, Self-awareness
- Growth Mindset- Cultivating curiosity & creativity, Embracing setbacks as growth
Manager- After School
Gambino's Pizza
05.2020 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Office Assistant- Summer Work
Farm Bureau Financial Services
06.2019 - 08.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Veterinary Assistant
Sherwood Animal Clinic
10.2019 - 05.2020
- Comfort and restrain pets during examinations and care
- Clean, sterilize, and maintain kennels, examining rooms, and other equipment
- Feed, exercised and bathed pets
- Performing general office clerk duties
Education
High School Diploma -
Washburn Rural High School
Topeka, KS05-2022
Skills
- Customer service
- Task oriented
- Organizing and prioritizing
- Outgoing personality
- Courtesy and compassionate
- Willingness to learn new things
- Critical thinking
- Proficient with Microsoft Word
- Proficient with Excel
- Proficient with PowerPoint
Timeline
Medical Laboratory Assistant
Stormont-Vail Health
09.2024 - Current
Veterinary Assistant
Burlingame Road Animal Hospital
12.2023 - 09.2024
EF Gap Semester Abroad in Europe
EF Education
09.2022 - 12.2022
Manager- After School
Gambino's Pizza
05.2020 - 09.2022
Veterinary Assistant
Sherwood Animal Clinic
10.2019 - 05.2020
Office Assistant- Summer Work
Farm Bureau Financial Services
06.2019 - 08.2022
High School Diploma -
Washburn Rural High School
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