Ellie Cavico
Mahwah
Summary
Professional with strong background in youth development, equipped to create positive and engaging environment. Skilled in leadership, conflict resolution, and activity planning, with focus on teamwork and adaptability to meet children's needs. Known for reliability and effective communication. Strong background in customer service and team leadership. Recognized for effectively resolving customer issues and enhancing shopping experiences while maintaining safety standards and productivity in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Associate
Wawa
Ramsey, NJ
09.2023 - 01.2025
- Meticulously built sandwiches and other orders to the best of my ability.
- Tended to customers' needs with patience and respect while putting my full effort into making their shopping experience easier and more enjoyable.
- Trained new associates on operational procedures and customer service best practices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Ride Operator
Six Flags Great Adventure
Jackson, NJ
06.2023 - 08.2023
- Operated amusement rides, ensuring guest safety and compliance with operational guidelines.
- Conducted pre-ride inspections, identifying potential safety hazards and addressing issues promptly.
- Assisted guests with ride boarding procedures, enhancing overall customer experience and satisfaction.
- Monitored ride performance during operation, quickly resolving minor technical issues to maintain efficiency.
Camp Counselor
Jackson Township Recreation Summer Camp
Jackson, NJ
07.2019 - 09.2022
- I supervised 5-6th grade campers and ensured their safety. I also accompanied them on trips, organized fun group activities, and mediated disputes and enforced rules.
- I worked with children from K-6 during morning and aftercare programs.
- I also worked to communicate with parents about any disciplinary actions that had taken place throughout the day.
- Monitored camper behavior, providing guidance and conflict resolution when necessary.
Cashier
Stop & Shop
Jackson, NJ
11.2021 - 05.2022
- Scanned products, collected payments, and answered customer inquiries to the best of my ability.
- Stocked shelves and tried to better the days of the customers interacted with.
- Resolved customer complaints promptly to ensure positive experiences.
Education
Social Science With A Concentration in Education
Ramapo College of New Jersey
Mahwah, NJ01-2027
Skills
- Food safety
- Child care
- Problem-solving
- Time management
- Team leadership
- Group leadership
- CPR
- Relationship building
- Child and adolescent mentoring
- Customer service
- Patience and empathy
- Safety monitoring
Certification
CPR
Timeline
Deli Associate
Wawa
09.2023 - 01.2025
Ride Operator
Six Flags Great Adventure
06.2023 - 08.2023
Cashier
Stop & Shop
11.2021 - 05.2022
Camp Counselor
Jackson Township Recreation Summer Camp
07.2019 - 09.2022
Social Science With A Concentration in Education
Ramapo College of New Jersey