ELLIE CLONINGER
Summary
Customer-focused professional with over five years of experience in food service, customer relations, and employee training. Recognized for strong leadership, reliability, and the ability to thrive in fast-paced environments. Passionate about providing exceptional customer experiences while maintaining high standards of quality, teamwork, and efficiency.
Overview
5
5
years of professional experience
Work History
Scooper/Cashier
Two Roosters Ice Cream
12.2024 - Current
- Delivered friendly, personalized customer service in a high-volume ice cream shop.
- Operated the POS system and accurately handled cash and card transactions.
- Operated the POS system and accurately handled cash and card transactions.
- Worked efficiently with team members during peak hours to provide quick service.
- Maintained a clean, organized workspace while following food safety and sanitation procedures.
Crew Member / Certified Trainer
Goodberry's Frozen Custard
04.2022 - 08.2024
- Promoted to Certified Trainer.
- Trained new employees.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to manage busy service periods effectively.
- Resolved customer concerns professionally.
- Maintained cleanliness and organization of the service area.
Fresh Foods Clerk
Harris Teeter
07.2021 - 04.2022
- Assisted customers with selecting items and answered product-related inquiries.
- Organized and rotated inventory to ensure freshness and compliance with standards.
- Assisted customers and trained new employees.
- Recognized for initiative.
Education
Associate of Fine Arts -
Wake Technical Community College
Raleigh, NCFilmmaking Coursework -
University of North Carolina School of The Arts
Winston-Salem, NCHigh School Diploma -
Rolesville High School
Rolesville, NCSkills
- POS
- Cash Handling
- Food Safety
- Customer Service
- Conflict Resolution
- Training
- Teamwork
- Leadership
- Communication
- Attention to Detail
Timeline
Scooper/Cashier
Two Roosters Ice Cream
12.2024 - Current
Crew Member / Certified Trainer
Goodberry's Frozen Custard
04.2022 - 08.2024
Fresh Foods Clerk
Harris Teeter
07.2021 - 04.2022
Associate of Fine Arts -
Wake Technical Community College
Filmmaking Coursework -
University of North Carolina School of The Arts
High School Diploma -
Rolesville High School