Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Landon Newell

Spokane,WA

Summary

Dynamic and results-oriented professional with a proven track record at Bruster's Ice Cream, excelling in customer service and order management. Adept at training staff and enhancing workplace efficiency, I leverage strong communication skills and problem-solving abilities to deliver exceptional experiences and drive sales growth.

Overview

2
2
years of professional experience

Work History

Scooper/Cashier

Bruster's Ice Cream
Fairfax, Virginia
06.2023 - 07.2024
  • Maintained cleanliness of dining area by wiping tables and disposing of trash and dirty plates.
  • Prepared and served diverse ice cream flavors and frozen desserts, ensuring exceptional service quality.
  • Reviewed and verified telephone orders for accuracy prior to processing.
  • Trained new staff on serving techniques, customer service standards, and safety protocols.
  • Processed cash and credit card transactions, returning receipts and payment cards promptly.
  • Managed special orders for large events or parties efficiently.

Crew Member

Jimmy John's
Fairfax, Virginia
06.2022 - 11.2022
  • Delivered exceptional customer service by greeting customers and ensuring quality standards were met.
  • Operated cash register accurately to process payments efficiently.
  • Took orders, prepared meals, and collected payments promptly.
  • Collaborated with team members to streamline order completion and improve workflow efficiency.
  • Maintained cleanliness of restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Stored food in designated areas, adhering to wrapping, dating, food safety, and rotation procedures.

Education

Bachelor in Engineering - Mechanical Engineering

Washington State University
Pullman, WA
05-2028

High School Diploma -

Oakton High School
Vienna, VA
06.2024

Skills

  • Eagerness to learn
  • Order and delivery management
  • Verbal and written communication
  • Workplace efficiency
  • Adaptability and flexibility
  • Problem solving
  • Sales transactions
  • Food sales and promotion
  • Customer service
  • Team collaboration

Accomplishments

  • Scholar Athlete
  • National Honor Society
  • Cross Country Team Capitan
  • Track and Field Team Capitan

References

References available upon request.

Timeline

Scooper/Cashier

Bruster's Ice Cream
06.2023 - 07.2024

Crew Member

Jimmy John's
06.2022 - 11.2022

Bachelor in Engineering - Mechanical Engineering

Washington State University

High School Diploma -

Oakton High School

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