Jamyrah Glover
Detroit,MI
Summary
With proven expertise as a Pro Services Cashier at The Home Depot, Inc., excelling in analytical thinking and composure under pressure. Recognized for enhancing customer satisfaction through effective problem resolution, and strong communication skills. A
Overview
4
4
years of professional experience
Work History
Pro Services Cashier
The Home Depot Inc
Detroit, Michigan
03.2023 - Current
- Managed diverse scenarios with composure, ensuring effective decision-making amidst chaos.
- Maintained organized work areas and ensured cleanliness standards.
- Resolved customer issues promptly to ensure satisfaction.
- Maintained calmness during high-pressure situations to drive optimal outcomes.
- Executed GET strategy by greeting, engaging, and thanking customers to enhance service quality.
- Collaborated effectively within a team environment to achieve common goals.
- Displayed a positive demeanor to foster a welcoming atmosphere.
Cashier
Yoshi hibachi
Detroit, Michigan
03.2021 - 02.2023
- Assisted customers with menu selections and answered inquiries about dishes.
- Handled customer complaints professionally to ensure satisfactory resolutions.
- Trained new cashiers on register operations and customer service standards.
- Collaborated with kitchen staff to manage order flow during peak hours.
- Monitored inventory levels for front-of-house supplies and placed orders as needed.
- Ensured cleanliness and organization of cashier station for optimal workflow.
- Performed other duties as assigned by management.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Mumford High School
Detroit, MI06-2022
Skills
- Analytical thinking
- Composure under pressure
- Eagerness to learn
- Rapid acquisition of skills
- Adaptable to new environments
- Organization skills
strong communication
Timeline
Pro Services Cashier
The Home Depot Inc
03.2023 - Current
Cashier
Yoshi hibachi
03.2021 - 02.2023
High School Diploma -
Mumford High School