Tess Loewen
Chandler,Arizona
Summary
Enthusiastic and service-driven professional with over 5 years of frontline customer experience, including managing corporate accounts, solving customer issues in a timely manner, and resolving complex service needs. Skilled in building strong client relationships, handling high, or low-volume transactions, and collaborating with cross-functional teams. Known for reliability, adaptability, and a people-first mindset, with a strong track record of delivering efficient, high-quality support in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Pro Services Cashier
Lowe’s Home Improvement
Chandler, AZ
09.2022 - Current
- Serve commercial clients and contractors with high-volume, complex transactions
- Handle all forms of payment using Lowe’s Red Vest Point-of-Sale system
- Process corporate orders, coordinate pickups/deliveries, and manage finance-related tasks
- Deliver consistent, top-tier customer service in a fast-paced environment
- Known as a team player with excellent communication and problem-solving skills
Server
Zipps Sports Bar
Chandler, AZ
10.2025 - 04.2026
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed payments efficiently, utilizing point-of-sale systems for accurate transactions.
- Resolved customer complaints promptly, leading to increased satisfaction among patrons.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Lowe’s Home Improvement
Chandler, AZ
09.2020 - 01.2022
- Provided daily customer service for in-store shoppers
- Managed cash, credit, and mobile transactions accurately
- Supported the front-end team with training and onboarding new hires
- Then promoted to Pro Services
Education
High School Diploma - undefined
Chandler High School
Chandler, AZ05.2021
Skills
Account management
Strategic and social selling
Proficient in using CRM software
Academic Writing
Business research
Critical Thinking
Project Management
Content Development
Problem solving
Multitasking
Team player
PERSONAL HIGHLIGHTS
- Enjoys building meaningful connections with people from all backgrounds
- Excels in fast-paced, ever-changing environments
- Dedicated to delivering excellent service with professionalism, warmth, and care
WHY I AM A FIT FOR YOUR TEAM
- Coachable – Always open to feedback and eager to grow
- Personable – Naturally friendly and easy to connect with
- Reliable – Known for being punctual, dependable, and consistent
- Safety-Minded – Calm under pressure and attentive to detail
- Hospitality-Driven – Passionate about creating memorable experiences for others
Timeline
Server
Zipps Sports Bar
10.2025 - 04.2026
Pro Services Cashier
Lowe’s Home Improvement
09.2022 - Current
Cashier
Lowe’s Home Improvement
09.2020 - 01.2022
High School Diploma - undefined
Chandler High School