Victor Martinez

• Maintained cleanliness of work area including counters, shelves and floors.
• Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
• Confirmed pricing accuracy prior to ringing up items at register.
• Greeted customers and provided excellent customer service.
• Conducted customer presentations to explain features and advantages of various credit card options.

● Developed and implemented an innovative training program for newcomers, enhancing company efficiency.

Successfully troubleshot issues related to hardware, software, and networking connectivity peripherals, and IT services for audio-visual equipment.

● Collaborate with team members, event planners, and clients to ensure the provided equipment meets specifications and all user requirements seamlessly through daily rehearsals and technical run-throughs.

● Well-experienced in programming related to audio and visual systems, including various A/V systems and software such as Crestron and Extron systems, Owl Labs, Cisco WebEx, Zoom, Sennheiser, and Shure, ensuring that all equipment was configured correctly and functioning properly.